Hayato Machi
Orono,ON
Summary
Proactive General Affairs Department Project Manager with extensive experience in project planning, scheduling, and cost control. Successfully enhanced customer satisfaction and developed strong relationships with customers and suppliers. Known for efficient workflow management, high-quality service delivery, and a focus on employee engagement and collaboration.
Overview
9
9
years of professional experience
Work History
General Affairs Department, Project Manager
Japan Railways East
Shinjuku, Tokyo, Japan
04.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Server, Hall Assistant Leader
Garden House Restaurant
ShinjukuStation, Shinjuku, Tokyo, Japan
03.2016 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Register at a Supermarket
Kasumi Co.
Saitama, Japan
04.2015 - 02.2016
- Supported merchandising efforts by restocking shelves and assisting with store layout changes when necessary.
- Efficiently handled multiple payment methods such as cash, credit cards, gift cards, and mobile payments for seamless transactions.
- Prevented loss by monitoring for potential thefts and promptly reporting suspicious activity to security personnel.
- Handled high-volume sales periods with professionalism, efficiently managing large quantities of transactions.
Education
BBA - Histology Theory
Kokushikan University
Setagayaku, Tokyo, Japan03.2019
Skills
- Project planning and development
- Project Scheduling
- Project Management
- Schedule Management
- Work flow planning
- Cost Control
Languages
Japanese
Native or Bilingual
English
Limited Working
Korean
Elementary
Collecting Records
I have personally collected over 1,000 records and have more than 2,000 followers on my Instagram account. I’m also involved in image editing, blog editing, and other related activities.
Timeline
General Affairs Department, Project Manager
Japan Railways East
04.2019 - Current
Server, Hall Assistant Leader
Garden House Restaurant
03.2016 - 03.2019
Register at a Supermarket
Kasumi Co.
04.2015 - 02.2016
BBA - Histology Theory
Kokushikan University