HAYAT ABU-HAY
Pickering,ON
Summary
o Completed medical aesthetics diploma with honours
o Passed all practical examinations and licensed in all medical aesthetics programs
o Cool sculpting treatment certified
o Senior cool sculpting technician and trainer
o Fraxel treatment certified
o EM sculpt (muscle building) certified
o Venus freeze certified
o Venus Legacy certified
o Won the highest review in the clinic for 2019
o Completed 300 hours of aesthetics treatments, where I learned about the latest scientific and technological advancement
Overview
33
33
years of professional experience
Work History
Manager
Hayat Clinica Laser & Cosmetics Clinic
Pickering, ON
08.2020 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ability to meet the clinic target on a daily basis
- Maintain the correct inventory by placing orders and receiving orders in a timely manner
- Excellent problem-saving and ability to satisfy the needs of the clients
- Analyzed customer feedback data to develop action plans for improving services offered.
Cool Sculpting Senior Technician
Skin Vitality medical clinic
10.2016 - 08.2020
- Perform more than 1000 procedures
- Achieving an outstanding CS results
- CS training for new technician
- Assessed with high professional performance CS
- Achieve the highest CS
- Assessment sales as a result of best assessment
- Perform Venus freeze and Venus legacy
- Perform Fraxel treatment following the proper protocol
- Won the patient highest review in the clinic
- Conduct different kinds of peels on patients following the right protocol
- Thorough understanding for Fitzpatrick skin types and use it all the time while treating with laser
- Follow the right health conditions at all times in the clinic.
Medical Statistician
Beauty institute Canada
01.2016 - 01.2017
- Perform many laser treatments, Photofacial, tattoo removal, hair removal
- Thoroughly understanding how to use Fitzpatrick skin types
- Ability to work with different types of laser devices
- Perform chemical and mechanical peeling with great results
- Outstanding green peeling application.
Freelancer Skin Care Specialist
Shiseido Canada
Ontario
01.2013 - 01.2017
- Participated in different facial events
- Used skills and experience to be part of something special
- Recruited new customers and created excitement at the counter
- Offered friendly prompt and courteous service.
Freelancer Sales and Skincare Advisor
Clarins Canada
01.2014 - 01.2016
- Participate in different make up and facial events
- Attended many training sessions held by well-known trainers from Paris
- Developed and implemented strategies to meet sales targets
Beauty Advisor
Shoppers Drug mart
Ajax
01.2013 - 01.2014
- Meet daily and weekly targets
- Achieve high sales
- Participate in different successful galas and events
- Maintain a good inventory in the department.
Sales, Lancôme Manager
Hudson’s Bay Company
Scarborough Town Centre, Toronto
09.2008 - 08.2013
- Achieved more than 100% of store plan/target in all gift with purchase
- Followed up all the counter requirements and maintain inventory
- Organized the counter and the show cases according to the planogram and marketing guide
- Attended training sessions in L’Oreal Academy
- Setting up goals to meet daily, weekly and monthly targets
- Carried out lots of effective events in the counter, and assist in all galas organized by Hudson’s Bay Company
- Gave constructive skin care consultation and perfect makeover
- Communicated with the sales manager and account manager regularly.
Nutrition Assistant
Flemingdon Health Centre
Toronto, Ontario
01.2005 - 01.2008
- Organized healthy food sessions
- Answered phone calls
- Consulted women on healthy eating.
Establishment Manager
Jadara Medical Equipment Establishment
Irbid
01.1994 - 01.2004
- Supervised and monitored seven employees at work
- Evaluated employee’s performance
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Initiated new projects that resulted in increased productivity across all departments.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Assistant pharmacist
Khazer Pharmacy
Irbid, Jordan
01.1991 - 01.1993
- Maintained proper storage and security conditions
- Maintained prescription and inventory record.
Education
Medical aesthetician -
Beauty Institute Canada
01.2017
Computer Courses -
Yarmouk University, Irbid-Jordan
01.1994
Pharmacy diploma -
Community College, Jordan
01.1991
Skills
- Staff Training and Development
- Customer Service
- Direct Sales
- Needs Assessment
- Sales Closing
- Time Management
- Professionalism
- Team Collaboration
Home
905-492-0748
Languages
- English
- Arabic
- French
References
- Eve Milas, Beauty institute Canada Dean, 905-674-0100
- Polly Woo-Wong, Shiseido account executive, 416-200-8748
Timeline
Manager
Hayat Clinica Laser & Cosmetics Clinic
08.2020 - Current
Cool Sculpting Senior Technician
Skin Vitality medical clinic
10.2016 - 08.2020
Medical Statistician
Beauty institute Canada
01.2016 - 01.2017
Freelancer Sales and Skincare Advisor
Clarins Canada
01.2014 - 01.2016
Freelancer Skin Care Specialist
Shiseido Canada
01.2013 - 01.2017
Beauty Advisor
Shoppers Drug mart
01.2013 - 01.2014
Sales, Lancôme Manager
Hudson’s Bay Company
09.2008 - 08.2013
Nutrition Assistant
Flemingdon Health Centre
01.2005 - 01.2008
Establishment Manager
Jadara Medical Equipment Establishment
01.1994 - 01.2004
Assistant pharmacist
Khazer Pharmacy
01.1991 - 01.1993
Medical aesthetician -
Beauty Institute Canada
Computer Courses -
Yarmouk University, Irbid-Jordan
Pharmacy diploma -
Community College, Jordan
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