Summary
Overview
Work History
Education
Skills
Timeline
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Hayad Mohamed

Summary

Experienced Training and Enablement Specialist with a proven track record of designing and delivering impactful training programs. Adept at leveraging technology to create scalable solutions and drive continuous improvement. Strong leadership and communication skills, with expertise in sales training, customer engagement, and performance optimization.

Overview

7
7
years of professional experience

Work History

Head of Training and Enablement

Peninsula Canada
2024 - Current
  • Led the design and execution of company-wide training programs, focusing on sales effectiveness and customer engagement
  • Managed a team of trainers and instructional designers to develop high-quality training materials and resources
  • Established key performance indicators (KPIs) to track the success of training initiatives and drive continuous improvement
  • Coordinated cross-functional training efforts to ensure consistency and alignment with corporate strategies
  • Leveraged technology and e-learning platforms to create scalable and accessible training solutions
  • Played a pivotal rolonboarding new hires and equipping them with the skills needed to succeed in their roles

Super Coach Inside Sales Trainer

Peninsula Canada
03.2023 - 12.2023
  • Developed and delivered comprehensive training programs for new and existing sales representatives
  • Implemented advanced sales techniques and objection handling strategies to enhance team performance
  • Created a mentorship program to foster continuous learning and professional development
  • Conducted regular performance assessments and provided personalized coaching to improve individual sales metrics
  • Collaborated with management to align training initiatives with company goals and sales targets
  • Utilized data-driven approaches to identify training needs and measure the effectiveness of training programs

Inside Sales Manager

Peninsula Canada
05.2022 - 02.2023
  • Analyzed sales targets and created plans to meet them with senior management
  • Designed and implemented sector-related sales campaigns
  • Coached team members on call structure and objection handling
  • Developed processes for maintaining a healthy sales pipeline
  • Led the hiring and training process for new sales team members
  • Established processes to retain high-performing employees

Lead Business Sales Partner

Peninsula Canada
01.2021 - 04.2022
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Delivered persuasive sales presentations, showcasing product features and benefits tailored to individual client requirements.
  • Developed accurate forecasts based on historical data analysis and current market conditions to inform strategic decision-making processes for the organization.
  • Performed regular review of competitor offerings, maintaining awareness of market dynamics that could impact sales performance or strategy adjustments.
  • awarded: Top Seller, Top Deal Maker, President's Circle and Platinum Member

Business Sales Consultant

Peninsula Canada
11.2020 - 12.2021
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Conducted comprehensive analyses of competitors'' offerings to identify potential gaps in the market and capitalize on emerging trends.
  • Exceeded quarterly sales quotas consistently through diligent prospecting efforts and effective time management skills.
  • Skillfully negotiated contract terms favorable for both the company and the client, fostering productive partnerships built on mutual understanding.

Residential Sales and Customer Service

Peninsula Canada
03.2017 - 09.2020
  • Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
  • Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
  • Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
  • Built customer satisfaction across multiple 1-800-GOT-JUNK franchises

Education

Bachelor of Arts - Journalism And Communications

Carleton University
Ottawa, ON
04.2015

Skills

  • Advanced training program design and implementation
  • Effective use of e-learning platforms
  • Strong leadership and team management
  • Exceptional verbal and written communication
  • Data-driven performance analysis
  • Advanced CRM knowledge
  • Ability to manage multiple projects and deadlines efficiently
  • Calm under extreme pressure
  • Results-oriented
  • Effective coaching and mentoring

Timeline

Super Coach Inside Sales Trainer

Peninsula Canada
03.2023 - 12.2023

Inside Sales Manager

Peninsula Canada
05.2022 - 02.2023

Lead Business Sales Partner

Peninsula Canada
01.2021 - 04.2022

Business Sales Consultant

Peninsula Canada
11.2020 - 12.2021

Residential Sales and Customer Service

Peninsula Canada
03.2017 - 09.2020

Head of Training and Enablement

Peninsula Canada
2024 - Current

Bachelor of Arts - Journalism And Communications

Carleton University

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Hayad Mohamed