To secure a responsible career opportunity to fully utilize my knowledge and skills, while making a significant contribution to the success of the organization.
Overview
41
41
years of professional experience
Work History
Program Officer, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2022 - Current
Program Officer, Centralized Network , PM-03 - Indeterminate
Acting Program Officer, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2021 - 01.2022
Acting Program Officer, Centralized Network, PM-03 – indeterminate
Case Analyst, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2019 - 01.2021
Case Analyst, Centralized Network, PM -01- Term
Program Assistant, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2018 - 01.2019
Program Assistant, Centralized Network, CR04 - Term
Communication officer/ Chief Researcher/Administrative
Embassy of Jordan, Ottawa
01.2014 - 01.2018
Communication officer/ Chief Researcher/Administrative (Local Contract)
Education Advisor for Information and Communication Technology and Students Welfare Counsellor
Centre for British Teachers, UAE
01.2007 - 01.2010
Education Advisor for Information and Communication Technology and Students Welfare Counsellor
Head of Information and Communication Technology Department and IB& MYP teacher
Jordan
01.2001 - 01.2007
Head of Information and Communication Technology Department and IB&MYP teacher
IGCSE Computer Studies Instructor
New English School, Jordan
01.2000 - 01.2001
IGCSE Computer Studies Instructor
Office Manager for the MD (Managing Director) Office
Ras Gas Petroleum Co., Qatar
01.1999 - 01.2000
Office Manager for the MD (Managing Director) Office
Computer Instructeur
Rawdat Al Ma'aref College, Jordan
01.1992 - 01.1998
Computer Instructeur
Computer Programmer
Kuwait University
01.1989 - 01.1991
Computer Programmer
Computer Programmer
General computer services Co
01.1985 - 01.1989
Computer Programmer
Education
Licensed Paralegal -
Law Society of Upper Canada
Paralegal Diploma/Honour - undefined
Herzing College
Community and Legal Interpretation services Certificate - undefined
Cisco
Bachelor degree - Computer Sciences/Education
Al Yarmouk University
Skills
Working as Case processing office, I gained experience in making decisions and/or recommendations for FSW, CEC, FC and TRV programs based on government policy, procedures, regulations or legislation
Experience in conducting research, analyzing information, developing options and providing recommendations
Experience in creating, verifying, or updating information in the Global Case Management System (GCMS)
Experience in Providing administrative services or support services related to IRCC programs or services
Contacting clients to provide information and documents needed to process their application and to update them on situations regarding their application
Managing incoming and outgoing correspondence for clients that are applying for Permanent Residency under family class, Canadian Experience class and Federal Skilled workers category
Granting and declining requests from clients for an extension to submit required documents
Liaising with internal departments within the case processing center and external immigration offices and networks to request them to take action on files that need a final decision, medical reassessment, or a payment
Inputting, verifying, and updating applicant data into GCMS, providing support services to the Immigration Officer in a printing and records environment by ensuring file completeness and accuracy
Experience working within a production based office environment (high volume intake and output as well as established production targets)
Processing applicant’s files for temporary residence and permanent residence
Processed all tasks of the Consular Section at Embassy of Jordan such as issuing visas, drafting power of attorney, processing applications for Police Clearance Certificates & Non-Conviction Certificates, etc
Conducted many researcher during my Paralegal study and during working as chief researcher at Embassy of Jordan
Worked with two lawyers as a volunteer Paralegal to follow up on client’s files, process intakes and communicated with clients for several issues
Responsible for managing the board meetings including writing agendas, sending invitations, taking minutes etc
Responsible for the daily mail sent to the MD office and following up with the MD on the necessary actions and maintained the filing system in the office
Managed the MD's business trips including all necessary actions
Organized Careers days to develop links with the national and international community to enhance education and careers opportunities and helped linking education to the world of work
Set up and maintained a Careers Office in several schools including gathering up to date information about programmes, admission policies and other relevant data for national and international colleges, universities and training centres Trained Social Workers on how to create and maintain files for students
Facilitated students access to employers and training opportunities including setting up and organizing off-site visits, displays, exhibitions, presentations and work-shadowing opportunities
Supported and communicated with parents for a better understanding of the new information and communication technology curriculum
Upgraded the information and communication technology infrastructure in many schools by contacting and organizing with Ministry of Education and Ministry of Communication
Organized and implemented many Professional Development Workshops on using new teaching and learning methodologies related to using technology and research skills to enhance the process
Designed the vision and mission statement for Information and Communication technology department
Taught IB&MYP curriculum for grades 6-12
Planned the curriculum and the scope and sequence for Information and Communication Technology
Designed the interdisciplinary projects between all department which focused on using technology to enhance the teaching process
Participated as a Head of Department in all school's Heads meetings
Member in the Strategic Planning Committee
Member in the International Accreditation Committee
Formed a Robotics team of students to participate in Norway Open European Championship including conducting all planning and communication with the organizers
Analysed, designed several computer systems such as Accounting, Human Resources, Real-estate, Libraryetc, trained staff on using the systems, and followed up with clients on necessary modification on the systems including testing outcomes
Timeline
Program Officer, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2022 - Current
Acting Program Officer, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2021 - 01.2022
Case Analyst, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2019 - 01.2021
Program Assistant, Centralized Network
Immigration, Refugees and Citizenship Canada
01.2018 - 01.2019
Communication officer/ Chief Researcher/Administrative
Embassy of Jordan, Ottawa
01.2014 - 01.2018
Education Advisor for Information and Communication Technology and Students Welfare Counsellor
Centre for British Teachers, UAE
01.2007 - 01.2010
Head of Information and Communication Technology Department and IB& MYP teacher
Jordan
01.2001 - 01.2007
IGCSE Computer Studies Instructor
New English School, Jordan
01.2000 - 01.2001
Office Manager for the MD (Managing Director) Office
Ras Gas Petroleum Co., Qatar
01.1999 - 01.2000
Computer Instructeur
Rawdat Al Ma'aref College, Jordan
01.1992 - 01.1998
Computer Programmer
Kuwait University
01.1989 - 01.1991
Computer Programmer
General computer services Co
01.1985 - 01.1989
Paralegal Diploma/Honour - undefined
Herzing College
Community and Legal Interpretation services Certificate - undefined
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires
Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)Case Processing Agent at Immigration, Refugees and Citizenship Canada (Government of Canada)
Operations Manager at Government of Canada, Immigration Refugees and Citizenship CanadaOperations Manager at Government of Canada, Immigration Refugees and Citizenship Canada