Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hawraa Kamar

Orleans,ON

Summary

Accomplished Pharmacy Manager at Loblaw Companies, adept in patient education and counseling, and pharmacy operations management. Excelled in building strong healthcare relationships, enhancing regulatory compliance, and leading teams to improve service quality and efficiency. Skilled in Microsoft Office 365, with exceptional organizational and critical thinking abilities.

Overview

7
7
years of professional experience

Work History

Pharmacy Manager

Loblaw Companies
09.2021 - Current
  • Developed strong relationships with healthcare providers, ensuring seamless care for patients.
  • Collaborated with store manager to maintain daily operations.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Trained 4 pharmacy interns and students in 2024.
  • Enforced compliance with pharmacy regulations, policies and guidelines
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction while adhering to the Code of Ethics and Standards of Practice.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation.
  • Increased revenue through effective promotions of services offered with the advanced pharmacist scope of practice achieving over 14% growth.
  • Managed time efficiently in order to complete all tasks within deadlines.

Relief Pharmacist

Loblaw Companies
03.2020 - 09.2021
  • Reduced prescription errors through diligent verification processes and attention to detail.
  • Educated patients on proper medication use, side effects and interactions.
  • Dispensed and verified more than 100 daily prescription orders, conducting necessary utilization reviews.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Adjusted to the various pharmacy teams through solid interpersonal skills ensuring team collaboration and customer satisfaction.

Undergraduate Research Assistant

University of British Columbia
01.2018 - 11.2018
  • Enrolled qualifying patients to the research study by collecting relevant information from various resources.
  • Entered data into proper software for further analysis.
  • Analyzed data and presented preliminary results to the involved researcher and professors.

Education

Doctor of Pharmacy - Pharmacy

University of British Columbia
Vancouver, BC
05-2019

Certificate - Teachers of English As A Second/Foreign Language

Concordia University
Montreal, QC
05-2015

Bachelor of Science - Biological Chemistry

University of Toronto
Mississauga, ON
05-2010

Skills

  • Patient education and counseling
  • Workflow Optimization
  • Organizational Skills
  • Pharmacy operations management
  • Regulatory Compliance
  • Policy Enforcement
  • Problem Identification
  • Decision-Making
  • Critical Thinking
  • Independent and Team player
  • Microsoft Office 365 proficiency

Languages

English
Native or Bilingual
French
Limited Working
Arabic
Native or Bilingual

Timeline

Pharmacy Manager

Loblaw Companies
09.2021 - Current

Relief Pharmacist

Loblaw Companies
03.2020 - 09.2021

Undergraduate Research Assistant

University of British Columbia
01.2018 - 11.2018

Doctor of Pharmacy - Pharmacy

University of British Columbia

Certificate - Teachers of English As A Second/Foreign Language

Concordia University

Bachelor of Science - Biological Chemistry

University of Toronto

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Hawraa Kamar