Hawraa AL Ahmed
100 Mile House,Basra
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Professional B.SC in Information and Communications Technology(ICT), who has experienced in Oil and Gas industry within logistics, Communication, Information Management, Document Control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Document Controller (DCC)
Internship, Wood
06.2023 - Current
- Prepared regular reports summarising document control activity across multiple projects.
- Responded promptly to requests from external suppliers regarding document status updates.
- Provided support to other departments by providing requested documents.
- Tracked progress on projects, ensuring that all relevant documents are received in a timely manner.
- Identified gaps or inconsistencies in document control processes and provided recommendations for improvement.
- Ensured all documentation is stored securely in line with data protection regulations.
- Assisted in the development of filing systems and protocols for document management.
- Organised and maintained the document database to ensure accuracy and completeness of records.
- Collaborated with department heads to ensure that all documentation meets required standards.
- Implemented effective tracking methods for monitoring changes made to controlled documents.
- Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
- Created new folders for each project in accordance with company standards.
- Reviewed incoming documents for accuracy and compliance with established procedures.
Logistics Coordinator
( IGCC )
02.2021 - 03.2024
- Prepared budgets for transportation expenses based on projected volume, seasonality and existing contracts.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Ensuring IVMS records are collected, reviewed correctly.
Education
B.SC Information And Communication Technology ( ICT ) -
AL Kinooz University
Iraq , Basra 01-2020
Skills
- Standard Operating Procedures
- Data accuracy
- Compliance controls
- Process auditing
- File documentation
- Process Improvements
- Document retrieval
- Office Equipment Maintenance
- Reporting capabilities
- Special projects
- Policy Development
- Quality Assurance
- Team building
- Analytical Skills
- Analytical Thinking
- Excellent Communication
- Professionalism
- Active Listening
- Problem-Solving
- Organizational Skills
- Time management abilities
- Problem-solving aptitude
Languages
Arabic
Professional
English
Limited
Certification
- Basra 7 stars company, AN ISO Certified Company - Passed the training course of vehicle tracking system prepared by Basra Seven Stars Company- 2021/09/21.
- Passing the training course vehicle tracking system established by Seven Stars Company for technical services to be able mange IVMS system training 2022/01
- IGCC QHSE - 2021/12/16- 2024/12/16 .
- BGC HSSE Safety- 2021/12/16-2024/12/16.
- IGCC DSTI 2021/12/16-2024/12/16.
- BGC H25 LV2 2021/12/19-2024/12/19.
Validity 3 years.
Timeline
Document Controller (DCC)
Internship, Wood
06.2023 - Current
Logistics Coordinator
( IGCC )
02.2021 - 03.2024
B.SC Information And Communication Technology ( ICT ) -
AL Kinooz University
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