HAWA ABUKAR
Halifax,Canada
Summary
Organized and detail-oriented Business Administration graduate with over two years of administrative and customer service experience. Adept at managing schedules, coordinating communications, and conducting research to support management. Proficient in data entry, document preparation, and Microsoft Office Suite. Dedicated to streamlining operations and enhancing workplace efficiency. Seeking an Administrative Assistant role to leverage strong organizational and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Professional
Michael Hill Jewelers
09.2018 - 12.2022
- Achieved personal sales, team goals, and profit targets
- Connected with customers, providing quality personal service
- Created exceptional store displays exceeding high presentation standards
Sales Representative
Sunglass Hut
02.2022 - 08.2022
- Company Overview: Luxottica Group
- Monitored sales activities to ensure customers received quality service and products
- Addressed consumer inquiries, assisting with issues and complaints promptly
- Delivered personalized shopping experiences for customers
- Luxottica Group
Equity, Diversity, & Inclusion Intern
Department of Public Works
05.2022 - 07.2022
- Researched and formed bulletins on Mi'kmaq, African Nova Scotian history, and disabilities
- Arranged tours and events for large groups of 30+ summer interns
- Created surveys, categorized data, and developed community engagement strategies
Civil Engineering Intern
Department of Transportation & Active Transit
05.2021 - 07.2021
- Worked on spreadsheets, contract documents, and technical manuals
- Conducted research to support the development of information sheets
- Certified in first aid, WHMIS, and SimNet
- Engaged with diverse individuals on public transit initiatives
Cook
Station Six Food and Drink
01.2021 - 06.2021
- Assembled dishes to perfection, ensuring teamwork in the kitchen
- Maintained an organized and sanitary kitchen for efficient service
- Collaborated with the team to ensure high-quality food preparation
Cashier
H&M
01.2020 - 06.2020
- Managed back stocking, tagging, and hanging clothing
- Assisted customers with fashion advice and product knowledge
- Drove sales through engaging customer interactions and suggestive selling
Customer Service Representative
Walmart
01.2016 - 05.2019
- Provided exceptional customer service, assisting an average of 75+ customers per shift
- Processed transactions with 100% accuracy, handling cash, debit, and credit payments
- Resolved customer inquiries and complaints, contributing to a 20% increase in positive feedback
- Supported in-store promotions, ensuring high product visibility and increased sales
Sales Associate
Best Buy
03.2017 - 12.2017
- Assisted customers in selecting products, improving sales and enhancing shopping experiences
- Maintained inventory records, reducing stock discrepancies by 15%
- Operated cash registers, ensuring smooth checkout transactions
Food Service Worker
Tim Hortons
01.2016 - 02.2017
- Served an average of 100+ customers daily in a fast-paced environment
- Maintained high food safety and cleanliness standards
- Processed payments and balanced registers at the end of shifts
Education
Bachelor's Degree - Double Major
Saint Mary's University
02-2027
Diploma - Business Administration
Academy of Learning Career College
01.2024
Certificate - Administrative Support
Academy of Learning Career College
01.2022
Skills
- Office Administration
- Data Management
- Calendar Coordination
- Proficient in Microsoft Office
- Customer Service Expertise
- Effective Organization
- Research Analysis
- Inventory Management
- Detail-Oriented Problem Analysis
- Email & Phone Correspondence
- Objection handling
- Prospecting clients
- Microsoft Excel
- Inclusive leadership
Extra-Curricular Activities
Event Coordinator, Summer Festival Committee, Halifax, 05/21 - 08/21 Photographer, Yearbook Member, Running Club
Languages
English
Full Professional
somali
Native or Bilingual
Timeline
Equity, Diversity, & Inclusion Intern
Department of Public Works
05.2022 - 07.2022
Sales Representative
Sunglass Hut
02.2022 - 08.2022
Civil Engineering Intern
Department of Transportation & Active Transit
05.2021 - 07.2021
Cook
Station Six Food and Drink
01.2021 - 06.2021
Cashier
H&M
01.2020 - 06.2020
Sales Professional
Michael Hill Jewelers
09.2018 - 12.2022
Sales Associate
Best Buy
03.2017 - 12.2017
Customer Service Representative
Walmart
01.2016 - 05.2019
Food Service Worker
Tim Hortons
01.2016 - 02.2017
Diploma - Business Administration
Academy of Learning Career College
Certificate - Administrative Support
Academy of Learning Career College
Bachelor's Degree - Double Major
Saint Mary's University
Similar Profiles
Ryan RomanchukRyan Romanchuk
Manager at Michael Hill JewelersManager at Michael Hill Jewelers
Kelsie NemethKelsie Nemeth
Intern at Michael Szwed JewelersIntern at Michael Szwed Jewelers
Faythe MularzFaythe Mularz
Store Manager at Michael Anthony JewelersStore Manager at Michael Anthony Jewelers