Havendeep Kaur
Victoria,BC
Summary
Proven track record in enhancing customer satisfaction and sales revenue, notably at Canada Post. Skilled in order processing and customer service, I excel in environments requiring attention to detail and active engagement. Achieved consistent sales targets by leveraging strong interpersonal skills and a comprehensive understanding of loss prevention techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Canada Post
07.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Associate
711 Gas Station
05.2021 - 06.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Crew Member
Macdonals
09.2020 - 04.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
MBA -
Vancouver Community College
Vancouver, BC12.2021
Skills
Order Processing
Money Handling
Customer Service
Loss Prevention
Languages
English
Full Professional
Timeline
Retail Sales Associate
Canada Post
07.2022 - 12.2022
Sales Associate
711 Gas Station
05.2021 - 06.2022
Crew Member
Macdonals
09.2020 - 04.2021
MBA -
Vancouver Community College
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