Hauwa .M. Ali Biu
Brampton,ON
Summary
Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic. Motivated construction laborer committed to learning and implementing skilled trades and meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust.
Overview
24
24
years of professional experience
Work History
Laborer
H/M
10.2023 - 02.2024
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Worked with team members to ensure efficient workflow throughout the day.
- Stacked and arranged products on pallets according to size and weight requirements.
- Unloaded freight from containers and organized them for storage in designated areas.
Associate
TXJ
12.2022 - 05.2023
- Verified credit card charges against purchase receipts for accuracy.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Operated equipment such as scanners and scales correctly during checkout process.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
Support Worker
PSW
Old Toronto, ON
11.2022 - 04.2023
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Supported clients to access education, training or employment opportunities.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
Baker
ACC BAKERY
Brampton, ON
01.2022 - 07.2022
- Maintained accurate inventory of baking supplies and ingredients.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
General Laborer
Amazon
Brampton, ON
06.2020 - 10.2021
- Built scaffolding around buildings to provide access for workers at heights.
- Cut lumber into specified sizes using saws or other woodworking tools.
- Inspected completed projects for accuracy before handing them over to the client.
- Placed reinforcing steel bars into forms prior to pouring concrete slabs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
MEDTRONIC
02.2000 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
GED -
Anderson Collegiate Vocational Institute
Windsor, ONSkills
- Recordkeeping Abilities
- Safety Protocol
- Safety Hazards Identification
- Safe Vehicle Operation
- Customer Service
- Issue Resolution
- Willingness To Learn
- Order Picking
- Product Packaging
- Organization
- Job Site Communication
- Structure Erection
Timeline
Laborer
H/M
10.2023 - 02.2024
Associate
TXJ
12.2022 - 05.2023
Support Worker
PSW
11.2022 - 04.2023
Baker
ACC BAKERY
01.2022 - 07.2022
General Laborer
Amazon
06.2020 - 10.2021
Customer Service Representative
MEDTRONIC
02.2000 - 08.2021
GED -
Anderson Collegiate Vocational Institute
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