Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hatim Khan

Waterloo,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Business Development Representative

Stars-Strauss
09.2022 - Current

• Consistently achieved weekly sales targets and exceeded store sales goals. Accumulated over $600,000 in sales during the working period.

• Cultivated and maintained relationships with corporate clients, tailoring solutions to their specific needs, resulting in a 15% increase in B2B sales within the first year.

• Implemented targeted outreach strategies, including email campaigns and cold calling, resulting in a 20% expansion of the client base.

• Conducted market research and competitive analysis to identify new business opportunities and stay ahead of industry trends.

• Collaborated with the marketing team to develop promotional materials and campaigns to drive brand awareness and customer engagement.

• Participated in industry events and networking functions to establish and strengthen partnerships within the community.

Sales Lead

Aldo Group
01.2018 - 04.2019
  • Trained, coached, and mentored new sales associates for maximum performance.


  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.


  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.


  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.


  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.


  • Increased sales and customer satisfaction through personalized servicing.

Education

Bachelor of Science - Computer Science

Wilfrid Laurier University
Waterloo, ON
04.2024

Skills

  • CRM Management
  • Cold-calling
  • Salesforce
  • Relationship Building
  • Performance Tracking
  • Product Knowledge
  • B2C experience
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • User Experience Design
  • Innovative

Languages

English
Full Professional
Urdu
Full Professional
French
Limited Working

Timeline

Business Development Representative

Stars-Strauss
09.2022 - Current

Sales Lead

Aldo Group
01.2018 - 04.2019

Bachelor of Science - Computer Science

Wilfrid Laurier University
Hatim Khan