Hatim Jamali
Sylmar
Summary
Dedicated property management professional with a strong focus on operational oversight and enhancing tenant satisfaction. Proven track record in managing budgets, coordinating maintenance, and ensuring compliance with regulations, contributing to property value and overall efficiency.
Overview
12
12
years of professional experience
Work History
Property Manager
Golden Bee Management,LLC
Los Angeles
10.2025 - Current
- Managed daily operations of residential properties and ensured tenant satisfaction.
- Coordinated property maintenance and repairs with vendors and contractors.
- Oversaw lease agreements and ensured compliance with regulations and policies.
- Conducted property inspections to maintain quality standards and address issues.
- Created targeted marketing strategies that enhanced visibility of available units and attracted prospective tenants.
- Facilitated communication between tenants and management regarding concerns or requests.
- Trained new staff on operational procedures and customer service expectations.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected and tracked monthly payments and deposits to maintain accurate financial records.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed eviction proceedings in compliance with state regulations, ensuring legal adherence and minimizing disruption.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Facilitated timely collection of rent from tenants to ensure coverage of maintenance and repair costs.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Processed evictions when necessary in accordance with state laws and procedures.
Executive Assistant Office Admin- HR Manager
Dawat-e-Hadiyah
Houston
11.2023 - Current
- Managed daily office activities, enhancing operational efficiency.
- Assist director with day to day operations- schedule meetings.
- Prepare Monthly reports, and prepare paperwork for approvals from the director
- Conducted interviews and made hiring decisions.
- Maintained upkeep of Admin office, supporting a productive work environment.
- Oversaw management of over 160 properties, ensuring compliance with quality standards.
- Managing company company-owned properties
- Supervised construction initiatives to maintain quality and budget.
- Conducting life skill workshops and team building workshop twice a month
Maintenance Supervisor/Property Manager
Golden Bee Management, LLC
Los Angeles
12.2018 - 10.2023
- Certified Property Manager
- Managing 500 + Properties (high end Residential single family, multi family and Commercial)
- Overseeing the maintenance team of 20+ Technicians, and training newly hired member
- Interacted directly with tenants to resolve complaints promptly, enhancing tenant satisfaction
- Scheduled daily tickets for maintenance crew, visited job sites to ensure timely completion of work and tenant satisfaction within company policies
- Move in and Move-out inspections and preparing the property for new tenant
- Experience in plumbing, carpentry, drywall, painting and installing windows, some electrical knowledge
- Demonstrated knowledge of HVAC systems to support maintenance operations.
- Achieved OSHA certification to ensure workplace safety standards.
- Knowledge of Low Income Housing Laws and section 8 housing
- Assist with LA City Housing inspections and section 8 housing inspections making sure all units are in compliance with housing laws
- Managed vendor relationships and organized special repair projects.
- Efficient in YARDI and Appfolio
- Preparing monthly property reports including maintenance reports
Office Manager-HR Manager
Woodland Warner Flowers
Woodland Hills
06.2014 - 12.2018
- Managed accounts using Microsoft Excel and FTD account system to ensure accurate financial tracking.
- Greeting customers entering the store to ascertain what each customer wanted or needed.
- Taking orders over the phone and in store.
- Coordinated with vendors on back order availability, future inventory, and special orders to maintain supply chain efficiency.
- Delivered and routed orders to ensure timely fulfillment.
- Entered inventory data in system using Microsoft Excel to support accurate stock management.
Education
Property Management Certification -
U.S.A09-2024
OSHA Certificatiom -
U.S.A09-2022
HR Certification -
U.S.A05-2018
Phlebotomy Certification Course 1 -
Los Angeles, CA08-2017
California Guard Training -
Bureau of Security and Investigative Services (BSIS)
Los Angeles, CA09-2011
Bachelors in Computer Science -
Xavier’s College of Science & Technology
India08-2001
International Graduate Degree -
Al- Jamea Tus Saifiyah
Surat, India11-1998
Skills
- Real Estate Management
- Property Management Software
- Safety Compliance
- Human Resources Program
- Customer Relationship Management
- Data Analysis
- Digital Marketing
- Content Management
- Social Media Management
- Microsoft Office
- Microsoft Windows 11
- Microsoft Windows 10
- Microsoft Windows 7
- Microsoft Windows Vista
- Microsoft Windows XP
- Microsoft Server 2008
- Windows 365
- MAC OS
- Cloud Solutions
- Skype for Business
- Quick Learner
- Communication Skills
- Property management
- Problem solving
- Conflict resolution
- Team leadership
- Customer service
- Multitasking Abilities
References
References and letter of recommendation could be provided on request.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Urdu
Full Professional
Arabic
Limited
Timeline
Property Manager
Golden Bee Management,LLC
10.2025 - Current
Executive Assistant Office Admin- HR Manager
Dawat-e-Hadiyah
11.2023 - Current
Maintenance Supervisor/Property Manager
Golden Bee Management, LLC
12.2018 - 10.2023
Office Manager-HR Manager
Woodland Warner Flowers
06.2014 - 12.2018
Property Management Certification -
OSHA Certificatiom -
HR Certification -
Phlebotomy Certification Course 1 -
California Guard Training -
Bureau of Security and Investigative Services (BSIS)
Bachelors in Computer Science -
Xavier’s College of Science & Technology
International Graduate Degree -
Al- Jamea Tus Saifiyah