Summary
Overview
Work History
Education
Skills
Timeline
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HATEM MAMOUGHLI

Downtown Calgary,AB

Summary

Receptionist and Sales professional with strong ability to multi-task, Trilingual Arabic, French, English prioritize and manage time effectively, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints professionally.

Overview

10
10
years of professional experience

Work History

Portfolio Manager

TFG REAL, ESTATE
01.2022 - 08.2023
  • Constantly sell and resell the benefits of investment in TFG products
  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Facilitated portfolio performance review and implemented new strategies.

Sales Executive

HYATT REGENCY DUBAI CREEK HEIGHTS
01.2018 - 01.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

Front Desk Agent

ROTANA GROUP
01.2014 - 01.2018
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments

Education

Destination Leadership By Hyatt -

HYATT
2020

Customer service professional -

Rotana
2018

First AID certificate -

Swim America
2015

Skills

  • Self organized
  • Trilingual
  • Ability to work under Pressure & Negotiation
  • Task management
  • Adaptive&Motivated

Timeline

Portfolio Manager

TFG REAL, ESTATE
01.2022 - 08.2023

Sales Executive

HYATT REGENCY DUBAI CREEK HEIGHTS
01.2018 - 01.2022

Front Desk Agent

ROTANA GROUP
01.2014 - 01.2018

Destination Leadership By Hyatt -

HYATT

Customer service professional -

Rotana

First AID certificate -

Swim America

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HATEM MAMOUGHLI