HASTI ABOLGHASEMI

Greet patients, and assist with prescription pickups in a professional and friendly manner.

Enter and update patient information with accuracy and confidentiality.

Answer multi-line phones, respond to inquiries, and transfer calls as needed.

Manage inventory, organize the workspace, and ensure smooth daily operations.

Work efficiently under pressure during busy hours, supporting the team, and maintaining a calm environment.

Collaborate with pharmacists and healthcare professionals to ensure quality service.

• Verified identity documents for new customers before opening accounts in accordance with company policies.

• Accepted payment for postal items, postage stamps, money orders, and other postal transactions
• Provided assistance to customers in locating missing parcels and packages
• Weighed parcels, calculating costs based on type, total weight and final destination
• Improved customer satisfaction by planning more effective routes and updating service standards.