Hassanul Kabir Chowdhury
Fairmont Hot Springs,BC
Summary
Results-driven housekeeping supervisor with over two years of proven experience in a luxury hotel environment. Adept at providing leadership, managing daily operations, and ensuring exceptional guest satisfaction. Skilled in staff training, inventory management, and fostering a collaborative team culture in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Fairmont Hot Springs Resort & Mountainside Villas
Fairmont Hot Springs, British Columbia
06.2025 - Current
- Supervise 15–20 housekeeping staff across two properties, ensuring cleanliness and safety standards.
- Plan daily operations, assign tasks, and conduct inspections to maintain brand quality.
- Manage supplies and equipment purchases within budget.
Deckhand
Othership
Toronto, Ontario
03.2025 - 05.2025
- Worked effectively in a fast-paced, physically demanding environment, requiring manual dexterity.
- Upheld strong client service standards while adapting to flexible schedules and repetitive tasks.
House Person
Doubletree By Hilton Toronto Downtown
Toronto, Ontario
06.2023 - 05.2025
- Provided operational support to the housekeeping team in a 490-room hotel.
- Delivered guest supplies, handled linen distribution, and maintained cleanliness in public areas.
- Assisted supervisors with team support, and responded to guest requests to ensure service standards.
Housekeeping Supervisor
HANSA - A Premium Residence
Dhaka, Bangladesh
02.2021 - 03.2023
- Supervised daily housekeeping activities, ensuring high standards of cleanliness, and guest satisfaction.
- Trained and guided staff on cleaning procedures, safety practices, and quality service.
- Coordinated with other departments to meet guest needs and maintain operational efficiency.
Education
Ontario College Diploma - Hosp-Hotel/Rest Serv Mgmt
Seneca Polytecnic
North York, ON12-2024
Master of Science - Physics
Moulvibazar Government College
Moulvibazar, Bangladesh10-2022
Skills
- Housekeeping management and team leadership
- Staff recruitment, training, and scheduling
- Guest service and complaint resolution
- Inventory and linen control
- Budgeting and payroll coordination
- Safety, security, and compliance (AODA, OHSA)
- Quality assurance and suite inspections
- MS Office Suite (Word, Excel, Outlook)
Certification
- WHMIS
- AODA
- Preventing Human Trafficking(By Hilton University)
- First Aid & CPR/AED Level C License
- Ontario G-class driving licence
Timeline
Housekeeping Supervisor
Fairmont Hot Springs Resort & Mountainside Villas
06.2025 - Current
Deckhand
Othership
03.2025 - 05.2025
House Person
Doubletree By Hilton Toronto Downtown
06.2023 - 05.2025
Housekeeping Supervisor
HANSA - A Premium Residence
02.2021 - 03.2023
Ontario College Diploma - Hosp-Hotel/Rest Serv Mgmt
Seneca Polytecnic
Master of Science - Physics
Moulvibazar Government College
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