Hassan Ahmed Zaher
Burlington,Canada
Summary
Dedicated PMO professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
4
4
Certification
Work History
PMO ( Project Management Office )
VODAFONE UK And Germany
02.2019 - 12.2022
- Develop Project/Program management dashboard with enhanced standard operating procedure (SOP) which simplifies/integrate business process and ensure 40+ SDD ( Service Design and Delivery ) projects within the budget of GBP 60 million can be monitored for 3 years Manage daily and weekly dashboard project reports and business cases , provide insights , analyze and recommend best practices for project/program managers Work closely with SDD head, project managers and cross functional teams to plan , facilitate decision making , review and develop scope, deliverables, required resources, work plan , budget and timings for new and current projects Regulate budget setting and program development for SDD phased delivery projects and implement/manage changes Report projects status and progress on scope , schedule and budget on a weekly basis
- Establish , Direct and train excellence cross functional PMO Team , assign responsibilities and
- Set clear goals to support 30+ project managers with EURO 50 million budget Resolve conflicts by liaising with Project managers , seek and deliver feedback and apply negotiation skills to ensure PMO roles are implemented to the agreed performance measurements Evaluate processes and project management workflows to ensure all project managers follow the standards and corporate governance
- Liaised with finance department to collaboratively design budgets incorporating operational needs and monetary goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Regional PMO
ALCATEL-LUCENT, NOKIA
04.2011 - 02.2018
- Oversee project resource forecasting process for 30+ project managers ensuring the resource forecast is regularly updated throughout MEA and Southern Europe’s 40+ major projects Direct projects cost management , drive cost estimations, ensure cost allocation to work breakdown structure (WBS) is properly utilized and monitor profit and cost sheets Achieve a nearly balanced performance for all cost centers ( 98%) by actively allocating resources to projects with nearly 40% improvement Launched recognition program for learning and development with identified tracks which facilitated the certification of 60% of project managers to achieve the corporate strategy of being internationally recognized/certified Proactively identify project and business improvements opportunities (methodologies, processes and tools) actively participate in lessons learned and share best practices within project managers Steering Contract administration functions such as tracking product status, site status, invoicing and customer acceptance
- Execute Contract Closure activities , such as scope validation, customer snags , sales recognition , final deliverables, Bonds (Performance and APG) monitoring and customer acceptance Support effective project management involvement in the opportunity lifecycle along with managing subcontractor work and expenses and make sure they are delivered in the correct time with the required quality to assess (Inhouse/Contracting) options Lead Program management office Sales and Orders dashboard for Etisalat’s 16 countries with planned sales of USD 80 million
- Pre, Design and simulate radio networks based on the coverage and capacity plans sent in the RFPs Working with the bid team to submit and defend the offer from the technical part Orchestrating customer changes and implementing them to the actual design while remaining sensitive to budget and network reliability constraints Designing LTE/3G Network for DU UAE ,STC KSA , Smile Tanzania and OTA Algeria with the coverage and capacity specifications mentioned in the RFX/offer
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
Founder and CEO
SPROUTS & DOKANI LLC
03.2018 - 01.2019
- Founded and Directed 2 startups SPROUTS (Agri-tech) & DOKANI (LBS shopping mobile application) Developed them from an idea phase to an actual startup
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created organization's mission and vision statements for use by employees.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Advised on high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Directed technological improvements, reducing waste and business bottlenecks.
Technical Support Integration
Alcatel-Lucent
12.2005 - 03.2011
- Engineer – BSS systems ( EMEA Region ) Leading migration team, resolving critical issues and introducing the new features after migration Leading level-2 remote support for 32 countries with direct R&D interface department and performing the necessary 24/7 support Managing EMEA lab , ordering new equipment’s and managing the OPEX and CAPEX Introducing B12 software ,BSSOIP, VAMOS , Onsite support , Massive Logical Update to implement customer frequency plan and performing disaster recovery for STC KSA , Vodafone Qatar , Mobilink Pakistan , Etisalat
- UAE , MTN Yemen and Mobinil Egypt
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Technical Support Engineer
REUTERS LIMITED
07.2005 - 11.2005
- Onsite support and troubleshooting Reuters network and dealing systems
- Served as primary point of contact for support relating to owned solutions and products.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Documented reported faults and bugs for referral to development staff's use in iterative updates.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
BSc - Electrical and Communication Engineering
CAIRO UNIVERSITY
Skills
- Project , Program and Portfolio Management
- Governance
- UNIX, MS-office, VAMOS, Atoll, green field, RNP, IP, GSM, 3G, optical fiber, microwave and LTE, Project and Risk
- Management , Project Scheduling,Budget and Cost control
- People Manager at Vodafone
- Founder and managing director of 2 Startups
- Presentation, negotiation and leadership skills
- Volunteering
- Previous Captain of the Gezira team in Fencing and Water Polo
- Language
- Technology Resource Integration
- Cross-Functional Integration
- Project Integration Activities
- SAP Project Management
- Project Management Process
Certification
PMP (Project Management Professional) Certified based on the Fifth Edition 2013
PMI- RMP (Risk Management Professional) Certified in 2014
Certified (Project Administration Professional) Alcatel-Lucent
Certified (Project Management Office Professional) Alcatel-Lucent
Attend CCP (Certified Cost Professional)
Attend Leading SAFe ( Scaled Agile Foundation enterprise )
Timeline
PMO ( Project Management Office )
VODAFONE UK And Germany
02.2019 - 12.2022
Founder and CEO
SPROUTS & DOKANI LLC
03.2018 - 01.2019
Regional PMO
ALCATEL-LUCENT, NOKIA
04.2011 - 02.2018
Technical Support Integration
Alcatel-Lucent
12.2005 - 03.2011
Technical Support Engineer
REUTERS LIMITED
07.2005 - 11.2005
BSc - Electrical and Communication Engineering
CAIRO UNIVERSITY
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