Hassana Momoh
Milton,Ontario
Summary
Creative Communications Specialist with an excellent record of branding and marketing success through website management, social media communications and email marketing efforts. Expert skills in Adobe Creative Suite and content management systems. Great team player accustomed to working well with outside consultants. Dedicated communications professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Communications Specialist
The wireless age
Regina, SK
07.2019 - 09.2022
- Communicated company promotions, products and services to clients to increase brand awareness and overall revenue.
- Answered client queries and complaints to provide strong customer service.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Designed company outreach and fundraising campaigns to engage with customers and other businesses.
- Expanded national client list with development of customized communications strategies.
- Took photographs and videos during special events for promotional materials and social media pages.
- Reviewed staff-written materials and edited for content and brevity.
- Developed ideas and leads for new stories according to industry trends.
- Made cold calls and created email lists for marketing campaigns.
- Managed internal company correspondence by delivering documents, memos and newsletters to appropriate personnel.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Cultivated productive relationships with major businesses, securing profitable partnerships.
- Met with media and press personnel to schedule interviews and issue company statements.
- Used Adobe Suite for creation of content, photo manipulation and publication design.
- Addressed customer complaints and bad publicity promptly to preserve company integrity and image.
- Maintained corporate website using content management systems and associated plugins.
Public Relations Officer
Prophius
Lagos, Lagos
01.2017 - 04.2018
- Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications.
- Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Executed social media plans to create cohesive online presence.
- Produced and distributed internal and external communications.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Wrote press releases for routine use and crisis management.
- Prepared weekly marketing statistics and flow charts to track daily actions using Microsoft excel
- Established and communicated editorial and brand guidelines to communicators in my organization.
- Forged strong media relationships to further public relations goals.
- Used online software to create and distribute press releases to media outlets.
- Helped with photo and video production and performed visual and sound editing tasks.
Communications Specialist Intern
Ray power Fm
Ibadan, Ibadan
06.2017 - 09.2017
- Selected publication pieces that most effectively represented company mission and objectives.
- Provided administrative support to senior team members.
- Executed multi-channel campaigns to publish fresh content.
- Created, wrote and revised content for internal programs and events.
- Collaborated with corporate departments to create and implement internal communications.
- Used Microsoft packages to create eloquent, visually appealing content for our internal communications.
- Sought feedback from employees through surveys and questionnaires.
- Built strong relationships with media outlets and communications professionals to expand personal network.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Helped with photo and video production and performed visual and sound editing tasks.
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Prepared social media posts and videos with eye for viral content strategies.
- Developed original content for blog posts and website articles.
- Wrote and distributed press releases and social media content for clients and company.
Communication Assistant Intern
AIT ( African independent television)
Lagos, Lagos
06.2016 - 08.2016
- Adhered to social distancing protocols and wore mask or face shield.
- Worked with customers to understand needs and provide excellent service.
- Increased customer satisfaction by resolving issues.
- Led projects and analyzed data to identify opportunities for improvement.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
Bachelor of Arts - Sociology
York University
Toronto, ON06.2023
Certificate - Creative Writing
Udemy
Online07.2020
Bachelor of Science - Mass Communication
Bowen University
Nigeria06.2018
Skills
- Media Communications
- Web Content Creation
- Speech Writing
- Promotion and Advertising
- Web Content Updates
- Public Relations Strategy
- Social Media Proficiency
- Public and Media Relations
- Social Media Monitoring
- Blog Posts
- Google analytics
Timeline
Communications Specialist
The wireless age
07.2019 - 09.2022
Communications Specialist Intern
Ray power Fm
06.2017 - 09.2017
Public Relations Officer
Prophius
01.2017 - 04.2018
Communication Assistant Intern
AIT ( African independent television)
06.2016 - 08.2016
Bachelor of Arts - Sociology
York University
Certificate - Creative Writing
Udemy
Bachelor of Science - Mass Communication
Bowen University
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