Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hassan Zaqout

london,ON

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Hennes & Mauritz. Excelled in time management and problem-solving, significantly improving transaction accuracy and customer repeat business. Skilled in network security and team collaboration, adept at fostering a productive and secure working environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hennes & Mauritz
10.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Line Cook

The Pickle Barrel
07.2022 - 05.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Education

Advanced Diploma - Cyber Security

Fanshawe College
London, ON
04.2026

Skills

    Time Management

    Problem-solving skills

    Phishing Awareness

    Network Security

    Vulnerability Assessment

    Network protocols

    Risk Assessment

    Data Loss Prevention

    Wireshark software

    Organizational Skills

    Excellent Communication

    Team Collaboration

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Sales Associate

Hennes & Mauritz
10.2023 - 05.2024

Line Cook

The Pickle Barrel
07.2022 - 05.2023

Advanced Diploma - Cyber Security

Fanshawe College

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Hassan Zaqout