Hassan Suleiman
Kenya,Nairobi
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
year of professional experience
Work History
Barista
Star Coffee
01.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
High School Diploma -
Barmisco Hospitality & Commercial Collage
Kenya06.2021
Skills
- Espresso Machine Operation
- Opening and Closing Duties
- Cash Handling
- POS Systems
- Up-Selling
- Beverage Preparation
- Menu Memorization
- Latte Art
- Coffee Expertise
- Adaptive and Creative
- Safe Food Handling Practices
- Fluent in [Language]
- Sales Expertise
- Menu knowledge
Languages
English
Professional Working
Timeline
Barista
Star Coffee
01.2022 - 03.2023
High School Diploma -
Barmisco Hospitality & Commercial Collage
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