Hassan Mohyi Al Din
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Both a strong team player, and also adept at working effectively unsupervised and quickly mastering new skills. A responsible, proactive and punctual individual who has a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, as well as meet and exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
McDonald's
Bierut, Lebanon
01.2020 - 01.2024
- Directed, supervised and evaluated performance of staff and supported store manager with reports
- Reconciled daily transactions, balanced cash registers, and deposited restaurant's earnings at bank.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided guidance and assistance in resolving customer service issues
- Ensured that all safety protocols were followed by staff
- Kept track of employee schedules and ensured appropriate staffing levels
- Provided training, mentoring, and development opportunities for staff
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation and production according to industry standards
- Provided leadership and onboarding to newly hired employees
Restaurant Waiter
Tamashtura Lebanese Cuisine
Bierut, Lebanon
01.2017 - 12.2018
- Greeted customers, provided menus and answered questions about menu items, and assisted guests with making food and beverage selections.
- Took accurate food and drink orders, and checked on guests during meals to ensure satisfaction with each course.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- I served both English and Arabic speaking guests
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Business Marketing Diploma - Business & Marketing
Haigazian University
Lebanon01-2024
High School Diploma -
Omar Al-Mokhtar Education Center
Lebanon06-2020
Skills
- Safety control
- Operational Efficiency
- Inventory Coordination
- Strategic Planning
- Quantitative & Logical Reasonong skills
- Customer Service Skills
- Strong math & computer skills
- MS Office skills
- Collaboration and Teamwork
- Problem-Solving
- Sales and Marketing
- Strong Interpersonal Skills
Certification
- International Driver's License
Affiliations
- Hiking, swimming, nature walks
- Visiting and exploring museums and learning about natural and world history
Accomplishments
- I graduated high school with honours status and excelled in my scholastics.
Languages
Arabic
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Swing Shift Manager
McDonald's
01.2020 - 01.2024
Restaurant Waiter
Tamashtura Lebanese Cuisine
01.2017 - 12.2018
Business Marketing Diploma - Business & Marketing
Haigazian University
High School Diploma -
Omar Al-Mokhtar Education Center
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