Proven team leader with a track record of enhancing operational efficiency at The Home Depot Inc. Skilled in inventory management systems and fluent in English and Arabic. Excelled in customer service and problem-solving, significantly improving customer satisfaction. Demonstrated expertise in Microsoft Office and a strong ability to mentor associates, driving team success.
-Processed and fulfilled customer orders efficiently, ensuring accuracy and timely delivery.
- Collaborated with team members to maintain organized inventory and streamline order-picking procedures.
- Utilized inventory management systems to track stock levels and resolve discrepancies.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Adhered to safety and operational protocols to maintain a productive work environment.
Managed inventory tracking and physical counts to minimize loss and ensure stock accuracy.
- Trained and mentored associates on daily tasks and procedures to maintain operational consistency.
- Delivered excellent customer service, resolving complaints and building customer confidence.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Updated and maintained store signage and displays to enhance the shopping experience.
- Established strategies to achieve operational performance and sales goals.
- Evaluated store performance and implemented improvement plans to boost efficiency.
-Languages: Fluent in English and Arabic
-Finance-Related: Cash handling, attention to detail, basic financial calculations
-Technical: Microsoft Office (Word, Excel, PowerPoint), inventory management systems
-Soft Skills: Customer service, team leadership, problem-solving, time management