Hassan Barkhad
Ottawa,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
Pagodes school
Brussels, Belgium
01.2020 - 01.2021
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Provided technical support to users via telephone or remote access.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Education
Associate of Science - IT
La Cité Collégiale
Ottawa, ON04-2024
Bachelor of Science - Electromecanic And Automation
EAFC
Brussels, Belgium01-2021
Skills
- Application installations
- Hardware and Software Installation in a Workstation
- Application support( Active directory,Exchange, Sharepoint and Office 365)
- Technical Support
- Component Replacement as helpdesk technician
- Remote Support
- Troubleshooting Network Issues
- Excellent Communication
- Good Knowledge of Network Configuration and Troubleshooting
Certification
- Azure cloud AZ-900 certified
- Comptia A+ certified
- Microsoft Office 365 certified
Languages
English
Professional
French
Native/ Bilingual
Timeline
IT Technician
Pagodes school
01.2020 - 01.2021
Associate of Science - IT
La Cité Collégiale
Bachelor of Science - Electromecanic And Automation
EAFC
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