Hassan Asaad
Ottawa,ON
Summary
Dedicated and versatile professional with extensive experience in customer service, management, and logistics. Seeking a front desk position to leverage strong organizational and communication skills to enhance client satisfaction and streamline operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Customer Service
Fabulous Touch Cleaning
07.2023 - Current
- Handled customer inquiries, managed sales, and provided high-quality service.
Security Officer
Capital One Security
01.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Baker Manager
Kettleman's Bagel Co.
07.2021 - 02.2024
- Managed daily operations, including staff scheduling and inventory control
- Ensured high-quality product standards and exceptional customer service.
Construction Renovation Specialist
MZ Renovation
01.2021 - 01.2024
- Executed various renovation tasks, including painting, interlock installation, drywall, and mudding.
Chef and Cashier
Zaky Grill and Broast
01.2017 - 06.2023
- Prepared and served food while managing cash transactions
- Delivered excellent customer service and handled customer inquiries effectively.
Truck Driver Delivery
Sanabel Bakery
01.2019 - 01.2022
- Transported goods and maintained vehicle functionality and cleanliness.
Delivery Driver
Amazon
01.2020 - 01.2021
- Managed timely deliveries and provided quality customer service.
Clothes Tailor
01.2014 - 01.2016
- Provided tailoring services and custom garment alterations.
Education
High School Diploma -
Woodroffe High School
01.2020
Skills
- Customer Service: Proven ability to manage inquiries and deliver exceptional service
- Communication: Strong verbal and written communication skills
- Organization: Efficient in managing multiple tasks and maintaining professionalism
- Technical Skills: Familiarity with office software and equipment (eg, MS Office, phone systems)
- Complaint Handling
- Sales Reporting
- Strong Work Ethic
- Appointment Scheduling
- Follow-up skills
- Call center experience
- Account Management
- Friendly and Helpful
- Customer Service
- Time Management
- Honest and Dependable
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Professional Working
Certification
Omvic
Security license
First aid
Timeline
Sales Customer Service
Fabulous Touch Cleaning
07.2023 - Current
Security Officer
Capital One Security
01.2023 - 06.2024
Baker Manager
Kettleman's Bagel Co.
07.2021 - 02.2024
Construction Renovation Specialist
MZ Renovation
01.2021 - 01.2024
Delivery Driver
Amazon
01.2020 - 01.2021
Truck Driver Delivery
Sanabel Bakery
01.2019 - 01.2022
Chef and Cashier
Zaky Grill and Broast
01.2017 - 06.2023
Clothes Tailor
01.2014 - 01.2016
High School Diploma -
Woodroffe High School
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