Hassan Alfaraj
Summary
Highly motivated and detail-oriented graduate with hands-on leadership experience as an Area Manager Intern at an Amazon fulfillment warehouse. Having the ability to lead teams, implement process improvements, and maintain safety and quality standards in high-volume environments. With a strong academic background in supply chain management, data analysis, and lean operations I am eager to contribute to your company.
Overview
2
2
years of professional experience
Work History
Area Manager Intern
Amazon Fulfillment Centre
06.2023 - 08.2023
- Led and implemented 3 continuous improvement projects utilizing lean methodology including 5S’s & 7 wastes led to increase in operational efficiency
- Partnered with support teams (HR, maintenance, safety, IT) to address floor issues and uphold readiness across process areas
- Supervised packing & outbound operations, ensuring close to 99% on-time shipment
- Addressed and resolved employee concerns, improving team morale and productivity
Sales Representative Intern
Cogeco
06.2022 - 08.2022
- Successfully closed over 112 new customer deals by employing targeted sales strategies and data-driven tactics
- Resolved customer product issues by employing active listening and conflict resolution techniques, resulting in a 95% satisfaction rate
- Tailored and sold customized packages to fit customer needs
Warehouse Associate
Amazon Sort Centre
08.2021 - 08.2022
- Assisted Area Managers & Process Assistants in Inbound, Outbound, Cross-Dock, Sortation and Problem Solve
- Recognized and awarded for working safe by the safety team
- Worked 10-hour shifts during peak season emptying trailers, scanning, and closing carts to deliver packages on time
Education
Bachelor of Commerce - Supply Chain Management
Humber Institute of Technology And Advanced Learning
Toronto, Ontario, Canada06.2024
Business Diploma - Business
Mohawk College
Hamilton, Ontario, Canada12.2020
Skills
Communication
- Understand why people react negatively and developed mechanisms to react accordingly in a professional and positive manner as a Sales Representative
- Listened and helped customers regain trust during my time at Cogeco
- Supervised and managed 20 associates during my time as an area manager at Amazon
- Researched and authored many supply chain-related business papers during college, receiving positive feedback for clarity and depth
Organization
- Managed to work 20 hours while also studying full-time in college
- Coordinated schedules, travel arrangements and expense reporting as a contractor
- Worked on projects and managed daily objectives in a fulfillment facility at Amazon
Teamwork
- Successfully completed more than 8 group projects during my time in college
- Worked with a group of 6 students to complete a project investigating the supply chain functions of a business at Humber College
- Helped other team members finish their part of the project
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Area Manager Intern
Amazon Fulfillment Centre
06.2023 - 08.2023
Sales Representative Intern
Cogeco
06.2022 - 08.2022
Warehouse Associate
Amazon Sort Centre
08.2021 - 08.2022
Bachelor of Commerce - Supply Chain Management
Humber Institute of Technology And Advanced Learning
Business Diploma - Business
Mohawk College
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