Hassan Alfadul

1. Co-founder of Refugees in Libya an established organization based in Italy, focused on supporting refugees and vulnerable populations.
2. Works in partnership with international organizations—such as Human Rights Watch and the UNHCR to promote human rights and related initiatives.
3. Engaged in online work collaborating with a remote team to manage projects and communication effectively.
4. Leads initiatives that provide direct assistance to refugees, ensuring alignment with global humanitarian goals.

1. Operations Assistant with six months of experience managing sea watch operations across the Mediterranean, coordinating rescue ships to assist relocated refugees and migrants, notably in Libya and Italy.
2. Conducted aerial surveillance over the Mediterranean, supporting operations to detect and assist displaced individuals.

• Engaged community members through workshops and outreach events.
• Facilitated focus groups to gather feedback and address community needs.
• Coordinated volunteer efforts for various community service projects.
• Consulted and collaborated with other professionals to provide continuity of patient-family care.
• Interviewed potential clients, collecting personal information to determine eligibility for social assistance.

• Greeted guests warmly upon arrival, creating a positive first impression.
• Managed phone calls efficiently, directing inquiries to appropriate departments.
• Scheduled appointments and reservations for guests using hotel management software.
• Provided information about hotel services and local attractions to guests.
• Coordinated with housekeeping staff to ensure room readiness for new arrivals.
• Handled guest complaints promptly, maintaining a professional demeanor at all times.
• Assisted in maintaining lobby cleanliness and organization throughout shifts.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Updated and recorded customer or client information to maintain accounts.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Scheduled appointments for clients, customers, and other visitors.
• Performed data entry tasks into various computer systems accurately and promptly.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.

• Translated documents for international projects and initiatives.
• Reviewed and edited translations for accuracy and consistency.
• Collaborated with project teams to ensure language alignment.