Detail-oriented professional with extensive experience at Handicap International, excelling in data management and customer service. Proven ability to streamline processes and maintain confidentiality while ensuring accuracy. Strong problem-solving skills and effective communication foster collaboration and enhance team performance. Committed to delivering high-quality support in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Handicap International
08.2024 - 02.2025
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Maintained a strong attendance record, demonstrating reliability and commitment to the role as an Office Data Entry Clerk.
Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
Medical Records Clerk
International Rescue Committee, IRC
01.2023 - 12.2023
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Maintained patient confidence by keeping patient records information confidential.
Printed and photocopied documents to provide patients with copies of medical records.
Supported medical staff by providing organized and accurate medical records.
Responded to patient inquiries to provide information and details of medical records.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Office Administrative Assistant
International Rescue Committee, IRC
01.2022 - 12.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Reduced errors in documentation by meticulously proofreading and editing written materials.
Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Patient Care Attendant
International Rescue Committee, IRC
01.2021 - 12.2021
Improved patient comfort by providing attentive care and addressing individual needs.
Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
Ensured timely medication administration by accurately following prescribed schedules and dosages.
Prevented bedsores through regular repositioning of immobile patients, promoting skin integrity and comfort.
Facilitated patient mobility by using proper body mechanics during transfers, reducing the risk of injury for both the attendant and the patient.
Contributed to infection control measures by properly disposing of medical waste and maintaining hand hygiene protocols consistently.
Collaborated with healthcare professionals to develop personalized care plans, resulting in better patient outcomes.
Supported patients during rehabilitation efforts, providing encouragement and guidance for physical therapy and other therapeutic activities.
Increased patient satisfaction levels by promptly responding to call lights or requests for assistance from patients or family members.
Chargée de déploiement CRM Bailleurs et Financements Institutionnels at Handicap InternationalChargée de déploiement CRM Bailleurs et Financements Institutionnels at Handicap International