Hassam Satti
Milton,ON
Summary
A dedicated and passionate Labour Studies student with a keen interest in the social field. Committed to understanding the complexities of labour relations and social justice issues. Eager to apply academic knowledge to real-world situations and gain practical experience. Looking forward to expanding my skill set and experiences in diverse environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I am interested in applying for the Sales lot Attendant position Mercedes-Benz Oakville Autohaus, as advertised on eluta.ca. As a dedicated student with a passion for automotive excellence and a keen eye for detail, I am eager to contribute to the exceptional service experience that Mercedes-Benz Oakville Autohaus is known for. Additionally, I have completed the Automotive Certification course at the Automotive Business School of Canada (ABSC) - Georgian College. I believe that this certification, along with my passion for the automotive industry, will allow me to contribute significantly to the exceptional service experience that Mercedes-Benz Oakville Autohaus is known for. I am excited about the opportunity to apply the knowledge and skills gained from this certification to the Sales lot Attendant position at Mercedes-Benz Oakville Autohaus.
Overview
5
5
years of professional experience
Work History
Production assistant
PhotoGems
- Setting photography equipment, offering aid to crew members and transferring equipment.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Delivery Driver
Milton Muslim Moms
01.2022 - 10.2022
- Continuously updated knowledge on regulations related to transportation industry safety standards.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
Front End Cashier
Tim Hortons
10.2021 - 09.2022
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Helped manage cash at a home-run business
Wedding Bell Boutique
11.2017 - 12.2020
- Reduced cashier errors by conducting thorough training sessions on proper cash-handling techniques and best practices.
- Maintained a secure cash environment with diligent monitoring, surveillance, and adherence to internal controls.
Inbound Telemaker
Touchtone Communication
02.2020 - 06.2020
- Increased employee productivity, providing comprehensive training on inbound operations.
- Strategically scheduled workforce shifts to maintain operational continuity during peak seasons or periods of increased demand.
Marketing internship
D'Educationist University Expo
01.2020 - 02.2020
- Expo event promotion, social media presence and production of marketing materials; resolving visitor complaints
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Front End Cashier and Manager Director
Shangri-la Shinwari Bathak
11.2017 - 12.2019
- Introduced online order-taking services for the business and a second-day follow-up call for a customer satisfaction survey
- Responded efficiently and accurately to restaurant customer complaints; consistent monitoring of service quality and staff performance
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary
- Proven track record of exceeding sales targets, building strong customer relationships
- Persuading potential customers to make a purchase
- Completing orders by recording purchases, names, and addresses as well as other important information
- Gathering data on sales leads for further marketing analysis
- Following protocol to keep customers' personal information secure and adhering to quality assurance standards.
Education
Bachelor of Labour Studies - Labour Studies
BROCK UNIVERSITY
St. Catharines, ON06.2025
High School Diploma -
BEACONHOUSE SCHOOL SYSTEM
Pakistan06.2020
Skills
- Organizational Skills
- Cash handling
- Customer Service
- Security Awareness
- Attention to Detail
- Transaction accuracy
- Problem Solving
- Bondable
- Team worker
- Inventory Monitoring
- Verbal and written communication
- Punctual and Reliable
- Valid Ontario G driver’s license
- Have manual transmission driving experience
- Clear Driver’s Abstract
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Limited Working
Certificationsandawards
- BTEC Regional Distinction Award
- Workplace Hazardous Materials Information System certification
- Ministry of Labour and Health Certification
- Customer Satisfaction Award June 2018
- Roots JMUN'16 Award
- Green Living Association Award
- IVY Youth Leadership Award
- The Performing Arts Certificate
- OMVIC certification
Volunteer Experience
- Wedding Bell Boutique, Cash Manager, 11/2017, 12/2020, ISLAMABAD, PAKISTAN
- Milton Muslim Moms, Food Drive Assistant, 01/2022, 10/2022, MILTON, ON
Timeline
Delivery Driver
Milton Muslim Moms
01.2022 - 10.2022
Front End Cashier
Tim Hortons
10.2021 - 09.2022
Inbound Telemaker
Touchtone Communication
02.2020 - 06.2020
Marketing internship
D'Educationist University Expo
01.2020 - 02.2020
Front End Cashier and Manager Director
Shangri-la Shinwari Bathak
11.2017 - 12.2019
Helped manage cash at a home-run business
Wedding Bell Boutique
11.2017 - 12.2020
Production assistant
PhotoGems
Bachelor of Labour Studies - Labour Studies
BROCK UNIVERSITY
High School Diploma -
BEACONHOUSE SCHOOL SYSTEM
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