Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

HASRAT BAJWA

Brampton,ON

Summary

Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity. Performs well under pressure and thrives in fast paced high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Front of House Manager

Boston Pizza Restaurant
11.2022 - Current
  • Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
  • Maintained clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
  • Resolved conflicts among team members diplomatically while maintaining positive work atmosphere conducive to collaboration.
  • Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
  • Coordinated special events including private parties, catering orders, and community outreach programs to expand restaurant's presence within its local market area.

Server

Sanjeev Kapoor Khana Khazana
05.2022 - 09.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Security Officer

VPProtection Inc
09.2021 - 01.2022
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.

Retail Sales Associate

Marshalls
08.2021 - 12.2021
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

Business Management And Human Resources

Cestar College of Business, Health And Technology
North York, Toronto, Canada
09.2022

Skills

  • Promotional planning
  • Food Safety Compliance
  • Brand representation
  • Sales management
  • Labor cost control
  • Employee Scheduling
  • POS system operations

Languages

English
Native or Bilingual

Certification

  • SMART SERVE License
  • FOOD HANDLERS CERTIFICATE
  • CPR LEVEL - C

Timeline

Restaurant Front of House Manager

Boston Pizza Restaurant
11.2022 - Current

Server

Sanjeev Kapoor Khana Khazana
05.2022 - 09.2022

Security Officer

VPProtection Inc
09.2021 - 01.2022

Retail Sales Associate

Marshalls
08.2021 - 12.2021

Business Management And Human Resources

Cestar College of Business, Health And Technology

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HASRAT BAJWA