Hasmine Kaur Dhaliwal
Abbotsford
Summary
Proven team player and adept multitasker with excellent communication and Microsoft Office skills. Utilized these skills at Satya Bharti Adarsh Sen. Sec. School to enhance team efficiency and improved customer satisfaction. Specialized in compassionate care at Leelan Megh Singh Community Society, demonstrating ability to significantly impact service quality through attention to detail and a positive attitude. Proven track record in optimizing product displays and inventory management to drive sales as a merchandising professional. Solid experience in the retail industry. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandiser
Easyday Club
03.2023 - 11.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Arranged consistent shelves, bins, and racks at the location by following established planograms.
Cashier
Easyday Club
03.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Tutor
Self-employeed
01.2021 - 11.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Team Member
Satya Bharti Adarsh Sen. Sec. School
03.2023 - 03.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Provided support to team members to ensure all goals were met in a timely manner
- Trained new team members on company policies and procedures
- Analyzed customer feedback surveys to determine areas where improvements could be made
Education
Associate in Arts (A.A.) - Science, General Candidate
University of Fraser Valley
Abbotsford, BC04.2026
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Attention to detail
- Time management
- Excellent communication
- Microsoft office
- Reliable and punctual
- Customer assistance
- Work ethic and integrity
- Patience and empathy
LANGUAGES
English Fluent
Full Professional
Punjabi Fluent
Native or Bilingual
Hindi Fluent
Native or Bilingual
Certification
- Certification in Basic First Aid
- Certification in Basic Food Safety
Timeline
Merchandiser
Easyday Club
03.2023 - 11.2024
Cashier
Easyday Club
03.2023 - 11.2024
Team Member
Satya Bharti Adarsh Sen. Sec. School
03.2023 - 03.2024
Tutor
Self-employeed
01.2021 - 11.2024
Associate in Arts (A.A.) - Science, General Candidate
University of Fraser Valley
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