Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hasmik Stepanyan

Burbank

Summary

Results-driven Shipping & Receiving Manager with expertise in shipment management, team leadership, and logistics coordination. Proven ability to ensure timely delivery and maintain high productivity and safety standards. Dynamic professional with over 13 years of experience in shipping and receiving operations. Skilled in effective communication and problem-solving, consistently resolving shipment issues while leading teams to achieve operational excellence. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

Overview

28
28
years of professional experience

Work History

Shipping & Receiving Manager

Bestway Foods LLC
Santa Clarita
04.2012 - Current
  • Managed incoming and outgoing shipments to ensure timely delivery.
  • Supervised warehouse staff to maintain high productivity and safety standards.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Resolved any issues or disputes related to shipments promptly and professionally.
  • Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
  • Maintained detailed records of shipments including weight, cost, method of shipment.
  • Trained new staff members in proper packing techniques for fragile items.
  • Planned routes for drivers according to budget constraints and delivery deadlines.
  • Monitored freight carriers for compliance with safety regulations and company policies.
  • Prepared inventory for shipment by attaching tags and labels.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Handled departmental scheduling to maintain proper staffing for shifts.

Assistant Store Supervisor

Travel Traders LLC
Burbank
02.2000 - 07.2009
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Retail Sales Associate

Macy's
Glendale
05.1998 - 02.2000
  • Processed customer transactions efficiently and accurately at a busy retail location.
  • Collaborated with team members to maintain a clean and organized checkout area.
  • Handled returns and exchanges, following company policies for customer satisfaction.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Education

High School Diploma -

Herbert Hoover High School
Glendale, CA
06-2000

Skills

  • Shipment management
  • Inventory control
  • Route planning
  • Quality assurance
  • Compliance monitoring
  • Logistics coordination
  • Team leadership
  • Customer service
  • Effective communication
  • Time management
  • Performance evaluation
  • Freight management
  • Problem solving
  • Multitasking capacity

Languages

Armenian
Professional
English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Shipping & Receiving Manager

Bestway Foods LLC
04.2012 - Current

Assistant Store Supervisor

Travel Traders LLC
02.2000 - 07.2009

Retail Sales Associate

Macy's
05.1998 - 02.2000

High School Diploma -

Herbert Hoover High School
Hasmik Stepanyan