Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hasmik Kandrjyan

Granada Hills,CA

Summary

Organized and dependable individual pursuing a degree in Sociology, equipped with comprehensive knowledge in personal injury law and experience as a dedicated case manager. Proven ability to efficiently manage and navigate the complexities of personal injury cases, from opening claims and scheduling medical appointments to communicating with clients and overseeing case status. Adept at maintaining meticulous records and ensuring timely coordination of tasks. Seeking opportunities to leverage organizational skills, legal acumen, and sociological insights to contribute effectively as a valuable asset in a dynamic professional setting.

Overview

8
8
years of professional experience

Work History

Personal Injury Case Manager

Valley Law Firm
01.2023 - Current
  • Updated firm's database with new information for client records and financial documents.
  • Interviewed clients to obtain information relevant to cases.
  • Initiate new case files for clients, ensuring all necessary information is accurately recorded.
  • Gather details about the incident, injuries, and involved parties.
  • Draft and send Letters of Representation to relevant parties, such as insurance companies, notifying them of our representation on behalf of the client.
  • Coordinate and schedule medical appointments for clients to assess and document their injuries.
  • Ensure medical records are obtained promptly and efficiently.
  • Prepare and send medical liens to healthcare providers, informing them of the potential settlement and the funds they may be entitled to from the settlement.
  • Maintain regular communication with clients to update them on the status of their case.
  • Address client inquiries, provide support, and obtain any additional information required for the case.
  • Follow up with insurance companies, medical providers, and other relevant entities to check the status of claims and ensure they are progressing as expected.
  • Arrange for property inspections or other relevant assessments as needed for the case.
  • Coordinate with experts or investigators to gather additional evidence.
  • Keep detailed and organized records of all case-related activities, including correspondence, appointments, and key developments.
  • Ensure that all documentation is up-to-date and readily accessible.
  • Collaborate with attorneys and legal professionals involved in the case, providing them with necessary information and updates.
  • Assist in preparing legal documents and reports.
  • Assist in the preparation of settlement demands, outlining the damages suffered by the client and the compensation sought.
  • Engage in negotiations with insurance adjusters to reach fair settlements for your clients..

Pharmacy Clerk

CVS Pharmacy
03.2022 - 01.2023
  • Established and maintained patient profiles, updating organizational database with current information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Manager of Operations

GHG Collision Center
02.2018 - 01.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Bookkeeper

Rossmoyne Property Management
10.2018 - 02.2019
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Reconciled and corrected issues with financial records.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Maintained and processed invoices, deposits and money logs.
  • Identified accounting errors when cross-referencing documents and database information.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reported financial data and updated financial records in ledgers and journals.

Manager

Pals Cleaners
01.2016 - 02.2018
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Approved regular payroll submissions for employees.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

Education

Bachelors - Sociology

California State University Northridge
Northridge, CA
12.2023

Associates - Bio Chem

Glendale Community College
Glendale, CA
06.2021

High School Diploma -

Burbank High School
Burbank, CA
06.2017

Skills

  • Problem Solving
  • Verbal and Written Communication
  • Critical Thinking
  • Decision Making
  • Answering and Routing Calls
  • Database Software
  • Addressing Customer Inquiries
  • Mathematical Reasoning
  • Customer Service
  • Microsoft Office
  • Time Management
  • Customer Inquiries
  • Relationship Building
  • Document Preparation

Timeline

Personal Injury Case Manager

Valley Law Firm
01.2023 - Current

Pharmacy Clerk

CVS Pharmacy
03.2022 - 01.2023

Bookkeeper

Rossmoyne Property Management
10.2018 - 02.2019

Manager of Operations

GHG Collision Center
02.2018 - 01.2020

Manager

Pals Cleaners
01.2016 - 02.2018

Bachelors - Sociology

California State University Northridge

Associates - Bio Chem

Glendale Community College

High School Diploma -

Burbank High School

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Hasmik Kandrjyan