HASIT KAPOOR
Ottawa
Summary
Dedicated and detail-oriented professional with a background in office administration and a proven track record as a store supervisor for the past 2.5 years. Strong organizational skills and a commitment to excellence enable efficient management of multiple tasks. Experience in overseeing store operations has honed the ability to ensure smooth workflow and deliver exceptional customer service through task prioritization and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Supervisor
INS Market
11.2024 - Current
- Overseeing daily operations to ensure efficient and smooth workflow in a fast-paced environment
- Managing a team of employees, delegating tasks, and providing guidance to ensure optimal performance
- Monitoring inventory levels, restocking shelves, and organizing merchandise to maintain a well-stocked store
- Resolving customer inquiries and concerns promptly to ensure a positive shopping experience
- Enforcing safety and hygiene protocols to uphold a clean and safe working environment for staff and customers
- Collaborating with different departments to coordinate deliveries and manage logistics effectively
- Demonstrating strong leadership skills and the ability to adapt to changing priorities in a dynamic work environment
Supervisor
Our Neighbourhood store
05.2022 - 10.2024
- Oversee and maintain store documentation, including monthly sales records, inventory management, and order tracking
- Create and manage weekly schedules for store associates, ensuring alignment with their availability
- Collaborate with the manager to develop and implement strategies to boost sales
- Handle all administrative and paperwork tasks related to store operations
Delivery Driver
Amazon
01.2023 - 09.2023
- Collaborating with team members to address complex technical issues and enhance overall service quality
- Delivered packages to customer doorsteps and business offices.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
Office Administration-Health Service -
Algonquin College
Ottawa, ON06.2023
AISSCE -
Medical School
08.2023
Skills
- Time Management
- Adaptability
- Reliability
- Multitasking
- Organization Skills
- Critical Thinking
- Familiarity with working in outdoor or fast-paced environments
- Inventory management
- Employee scheduling
- Logistics coordination
- Conflict resolution
Outside Interest
Willingness to learn on the job. Familiarity with working in outdoor or fast-paced environments (if applicable).
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
French
Elementary
Timeline
Supervisor
INS Market
11.2024 - Current
Delivery Driver
Amazon
01.2023 - 09.2023
Supervisor
Our Neighbourhood store
05.2022 - 10.2024
AISSCE -
Medical School
Office Administration-Health Service -
Algonquin College
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