Hasini Nandula

Highly organized and efficient administrative professional with extensive experience in managing office operations, supporting senior management, and facilitating HR functions. Holding an MBA and a specialized degree in Chinese Language, I bring a strong foundation in business administration, project management, and cross-cultural communication. Proven track record in optimizing office processes, ensuring compliance with regulatory standards, and coordinating payroll and HR activities. Adept at multitasking in fast-paced environments, maintaining meticulous records, and providing exceptional administrative support. Committed to fostering a productive work environment and contributing to organizational success.

• Successfully increased customer satisfaction by implementing a more personalized approach to customer interactions, leading to a noticeable rise in repeat customers.
• Spearheaded the training and onboarding of new cashiers, reducing onboarding time by 20% and improving overall team performance.
• Developed and implemented an inventory management system that reduced stock discrepancies by 10% and ensured more accurate product availability.
• Streamlined office operations by optimizing document management and filing systems, resulting in a 25% reduction in retrieval times for critical documents.
• Supported the successful execution of multiple projects by ensuring timelines were met and providing administrative assistance, contributing to a 100% project completion rate within deadlines.
• Ensured strict adherence to government regulations on document management, maintaining a 100% compliance rate during audits.

• Standard First Aid with CPR/AED Level C
• Administrative Professional Foundations