Hasina Yaqubi
Guelph,
Summary
Highly skilled and results-driven Corporate Banking Specialist with over 3 years of experience providing comprehensive financial services to Corporate clients. Demonstrated expertise in analyzing client needs, structuring customized banking solutions, and managing a diverse portfolio of business accounts, loans, and credit facilities. Proven ability to build and maintain strong client relationships, drive revenue growth, and enhance financial performance through strategic business development and cross-functional collaboration. Possesses in-depth knowledge of corporate banking products, credit risk assessment, financial analysis, and regulatory compliance. Adept at identifying business opportunities, mitigating financial risks, and delivering exceptional customer service in a fast-paced, results-oriented environment. Committed to fostering long-term partnerships and contributing to the financial success of both clients and the organization.
Overview
9
9
years of professional experience
Work History
Specialist
Scotiabank
10.2021 - Current
- Primary point of contact for servicing, maintenance, escalations, and resolving complex concerns for the Corporate portfolio with a thorough understanding of the connections and unique servicing requirements
- Primary lead working with GBP RM’s and internal departments to effectively, timely, and accurately onboard new connections or additions to existing relationships, including active participant in client meetings
- Accurate preparation of documents and system input for Bank accounts, Cash Management, and Electronic Banking products relating to new or existing clients
- Administering credit changes by liaising with Corporate Banking to ensure correct documents/collateral are in place
- Preparing documentation/forms that conform to the credit authorizations on file and ensure authorized credits, signing authority, and pricing is executed accurately
- Developing and maintaining an excellent knowledge and understanding of Global Transaction Banking products, services, and pricing
Senior Service Officer
Scotiabank
07.2020 - 09.2021
- Updating loans, accounts, products, and services
- Monitoring accounts and loans to ensure balances and payments are up to date
- Reviewing and processing of daily overdrafts, delinquencies, annual reviews, lending advances/payouts, and etc
- Working with stakeholders and business lines to initiate changes, resolve servicing issues, remove roadblocks, reduce costs, and improve services
- Responding to service inquiries, concerns, and complaints from business partners
- Reducing business and customer impact by analyzing situations and providing solutions to overcome obstacles
Accounting Officer
Scotiabank
04.2018 - 06.2020
- Increased productivity by 10% through maintaining a high level of responsiveness with Branches and clients by responding to calls and e-mails under 24 hours
- Enhanced customer and partner experience by delivering 2 process improvement recommendations per quarter, paying specific attention to where we can minimize handoffs
- For example, e-mailing AFT items to Branches (new practice) v.s
- Mailing out AFT items to Branches (old practice)
- Supporting the Branch and Alternate Delivery channels to ensure timely and accurate processing of exception items and adjustments
- Maintaining thorough knowledge of assigned accounting functions and reconciliation between applications
- Investigating out of balance conditions between applications and GL's including the preparation of required correcting entries to bring systems in balance
- Accurately processing, inputting, and verifying transactions originated by Branches and other Bank Departments
- Responsible for assigned inquiries, concerns, and complaints by resolving matters within assigned time frames and standards
- Ensuring a high degree of operational efficiency, conforming to Bank regulations, and establishing that inherent risks are understood and controlled by daily checking multiple platforms that cascade relevant banking news as well as Manuals and Guides
- Contributing to the execution of the Business Continuity Plan
- Actively participating in departmental cross training to assist and increase skills and knowledge
Senior Accounting Clerk
Scotiabank
06.2016 - 03.2018
- Executed payout of car loans, writing letters to clients, and updating client information on their profiles
- Investigated and completed unpostable transactions for all Branch, Private Banking, and BSC transit's across the Bank
- Performed account write-off requests
- Supported the verification of fulfillment activities such as domicile requests, overdraft maintenance, return mail, and etc
- Actively responded to inquiries, concerns, complaints, and resolving matters within established service level standards
- Assisted in the operations of the department by maintaining sound knowledge of assigned functions, tasks, policies, procedures, and systems by regularly checking Scotia Live updates
- Maintained a level of flexibility in a changing environment by continuously completing iLead courses
Education
Certificate - Human Resources Management (CHRP)
York University
01.2021
Honours Bachelor - Political Science
York University
01.2016
Skills
- Effective Communication Skills
- Effective Organizational Skills
- Analytical Problem-Solving
- Critical Analysis
- Detail-Oriented Analysis
- Experienced in Software Applications
- Cross-Functional Collaboration
- Effective Time Management
- Proficient Multitasker
- Strategic Development
- Collaborative Relationship Management
- Project management
Languages
English
Native or Bilingual
French
Limited Working
Hindi
Full Professional
Timeline
Specialist
Scotiabank
10.2021 - Current
Senior Service Officer
Scotiabank
07.2020 - 09.2021
Accounting Officer
Scotiabank
04.2018 - 06.2020
Senior Accounting Clerk
Scotiabank
06.2016 - 03.2018
Honours Bachelor - Political Science
York University
Certificate - Human Resources Management (CHRP)
York University