Hasina Tawfiq
Red Deer,AB
Summary
Educational Assistant and current Bachelor of Education student with strong educational knowledge and exceptional communication skills . Excels in problem-solving and teamwork. Committed to utilizing skillset to gain experience in the educational field.
Overview
6
6
years of professional experience
Work History
Manager on Duty
Ardene
03.2024 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Team Lead Sales Associate
The Body Shop
06.2021 - 02.2023
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Managed conflict resolution within the team effectively, promoting open communication and positive collaboration among members.
Sales Associate
Ardene
06.2018 - 03.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Education - Education
Red Deer Polytechnic
Red Deer, AB04-2026
Certificate - Educational Assistant
Red Deer Polytechnic
Red Deer, None06-2025
Skills
- Complex Problem-solving
- Skill building
- Patience
- Instructional support
Languages
English
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Timeline
Manager on Duty
Ardene
03.2024 - Current
Team Lead Sales Associate
The Body Shop
06.2021 - 02.2023
Sales Associate
Ardene
06.2018 - 03.2022
Bachelor of Education - Education
Red Deer Polytechnic
Certificate - Educational Assistant
Red Deer Polytechnic
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