Hasina Mehraeen
Ottawa,ON
Summary
Proven achiever with a strong background in customer service and sales, evidenced by a 96% customer satisfaction rating at Main Clothing. Excelled in merchandising and problem-solving, significantly enhancing shopping experiences. Demonstrated exceptional teamwork and leadership skills, particularly at Coffee Bean & Tea Leaf, streamlining operations for efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cafe Associate
Coffee Bean & Tea Leaf
03.2023 - 05.2024
- responsibilities i started out as a cashier then moved to cafe
- i set up the cafe every morning during opening shift
- Accomplishments i found ways to make the job more easier and efficlient
- i found ways to stock our supplies easier and better ways to serve customers
- skills used i have good people skills and i work well with co-workers to make the job more enjoyeble
Sales Associate
Shaheen Cosmetics
12.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate
Main Ciothing
10.2018 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- stock,replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates.
- provide outstanding customer service, receiving 96% in customer service feedback surveys
Education
Bachelor of Laws -
Balkh University
Balkh Afghanistan12.2019
Skills
- sales
- Exceptional Customer Service
- Merchandising knowledge
- Great Comunication service
- Time Management
- Stocking and Replishing
- Team Leadership
- Problem Solving
- listening
Timeline
Cafe Associate
Coffee Bean & Tea Leaf
03.2023 - 05.2024
Sales Associate
Shaheen Cosmetics
12.2022 - 03.2023
Retail Sales Associate
Main Ciothing
10.2018 - 08.2021
Bachelor of Laws -
Balkh University
Work Preference
Work Type
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