Hasina Khatun
Kitchener,Canada
Summary
Highly motivated and compassionate professional with extensive experience in youth services, social work, and program coordination. Seeking a challenging position where I can apply my skills in child welfare, community engagement, and team leadership. I aim to create inclusive and supportive environments that foster personal growth, empower individuals, and strengthen community connections.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Service officer
NPAAMB: Youth Employment and Training
Kitchener/ Waterloo Region
03.2023 - Current
- Implementing employment/training opportunities to assist clients in the school and workplace
- Assisting individuals to secure funding for employment and skills development training initiatives
- Regularly administer, monitor, and track client results in the training database
- Develop local employer partnerships within the KW region.
Power of Trades Program Coordinator
YMCA of Three Rivers: Immigrant Services
ON
09.2022 - 03.2023
- Responsible for operational leadership and supervision of the program
- Ensure program supply needs to meet the monthly budget and track program expenditures
- Respond promptly to all requests, queries, and concerns for the facilitation of training, job search support for clients, case management of clients, and curriculum organization and development
- Maintain accurate and timely records/statistics and evaluation information related to the activities undertaken/outcomes achieved, and complete monthly reports.
Assistant Director of Child Care - Recruitment and Retention
YWCA Cambridge
ON
07.2022 - 09.2022
- Participate and conduct employment interviews
- On-board and train all new staff members joining the agency
- Work in partnership with an employee assistance program to provide various training and ensure engagement with staff
- Provide the Director of Child Care Services with performance reports
- Use Focused Observations to engage staff in discussions of their performance
- Conduct needs assessment, design, and deliver training for various staff in partnership.
Healthy Child Development – Supervisor
YMCA of Greater Vancouver
British Columbia
05.2022 - 07.2022
- Provide direct leadership to multiple YMCA Care Programs with a focus on building a strong team
- Coach, develop and support staff and volunteer teams to achieve excellence in service delivery
- Manage and meet association commitments and targets; YMCA Strong Kids fundraising campaign
- Ensure the delivery of high-quality programs and services that meet Provincial Licensing Legislation and YMCA requirements and standards.
Direct Support Worker (Part-time)
KW Habilitation
01.2018 - 05.2022
- Fostering independence and advocating for others to have their own voice
- Providing physical (e.g., lifting, transfers) and behavioural intervention skills
- Implementing positive approaches for any demeanour
- Track personal budget and medications
- Understanding and demonstrating Core Competencies and person-centred support and planning concepts.
Youth Engagement Leader (Part-time)
Family & Children's Services of Guelph and Wellington County
04.2020 - 03.2022
- Engage youth in care to gather their feedback and ideas for improvements in service delivery
- Worked with youth to find jobs, and placement and enroll them in post-secondary school
- Empowered LGBTQ+ and Indigenous youth by finding community/cultural connections
- Creating a Peer Mentoring Program and community engagement
- Represent youth by attending Board of Directors meetings, as required.
Education
Ontario High School Diploma -
Eastwood Collegiate Institute
Kitchener, ONBachelor of Arts: Youth and Children Studies -
Wilfrid Laurier University
Waterloo, ONEnrolled - The Master of Arts in Counselling Psychology (MACP) Online -
Yorkville University
New BrunswickSkills
- Youth and Social Works /coordinate programming
- Management skills
- Problem-solving
- Friendly
- Punctual
- Trustworthy
- Enthusiastic
- High-energy
- Excellent communication skills
- Educational Support
- Client and Family Interviews
- Active Listening
- Youth Advocacy
- Case Management
- Collaboration and Teamwork
- Implementing Client Care Plans
- Money Management Assistance
- Client Assistance Referrals
- Home visits
- Team building
- Microsoft Office
- Community Service Programs
Certification
- Cognitive Behavioural Therapy (CBT), 10/2023
- First Aid/CPR Level C - St. John’s Ambulance, 07/2022
- Anti-oppression Training - Family and Children Services, 08/2020
- Smart Serve Certification - John Howard Society, 07/2019
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Youth Service officer
NPAAMB: Youth Employment and Training
03.2023 - Current
Power of Trades Program Coordinator
YMCA of Three Rivers: Immigrant Services
09.2022 - 03.2023
Assistant Director of Child Care - Recruitment and Retention
YWCA Cambridge
07.2022 - 09.2022
Healthy Child Development – Supervisor
YMCA of Greater Vancouver
05.2022 - 07.2022
Youth Engagement Leader (Part-time)
Family & Children's Services of Guelph and Wellington County
04.2020 - 03.2022
Direct Support Worker (Part-time)
KW Habilitation
01.2018 - 05.2022
Ontario High School Diploma -
Eastwood Collegiate Institute
Bachelor of Arts: Youth and Children Studies -
Wilfrid Laurier University
Enrolled - The Master of Arts in Counselling Psychology (MACP) Online -
Yorkville University
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