Summary
Overview
Work History
Education
Skills
Websites
Activities
Languages
Timeline
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Hasibur Ovey

Hasibur Ovey

Victoria,BC

Summary

Personable with a proven history of improving the effectiveness of workplace communication and coordination. A computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and typewriting. Hardworking professional skilled at managing cases, projects, and reports in a smooth and orderly fashion. Experienced in conducting research, troubleshooting issues, and making independent decisions to handle routine tasks and complex issues. Detail-oriented culinary professional with experience in fast-paced kitchen environments. Skilled in inventory management, menu creation, and food preparation. Highly organized and detail-oriented with excellent problem-solving and communication skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Petro-Canada
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Junior Associate

Amazon.ca
  • Strengthened collaborative efforts among teammates by facilitating open dialogues during group discussions.
  • Delivered accurate reports on time to assist management in making informed decisions based on data analysis.
  • Maintained confidentiality while handling sensitive information related to client accounts or legal matters.

Sales Representative

Shell Oil
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Chef Assistant

Glo Restaurent & Lounge
12.2022 - Current
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Assisted the head chef in menu planning for optimal ingredient utilization and minimized food waste.

Education

Bachelor of Science - Information And Communication Technology

Camosun College And University
BC
06.2025

Bachelor of Science - Electrical And Computer Engineering

American Inetrnational University of Bangladesh
Dhaka

Associate of Science - Science

Milestone College
Dhaka
2017

Science

Uttara High School & College
Dhaka
2015

Skills

  • Collaboration
  • Quick learner with clear communication
  • Information Security
  • CRM software proficiency
  • Customer Relationship Management (CRM)
  • Technical Support
  • Multi-line phone talent
  • Customer Service
  • Time Management
  • Computer Skills
  • Complex Problem-Solving
  • Recipe Development
  • Creative Thinking
  • Recipe Adherence
  • Multitasking
  • Reliability
  • Excellent Communication

Websites

Activities

  • Quick learner with passion
  • Event management
  • Physical hard work
  • Multilingual

Languages

English
Full Professional
Hindi
Full Professional
Spanish
Elementary

Timeline

Chef Assistant

Glo Restaurent & Lounge
12.2022 - Current

Customer Service Representative

Petro-Canada

Junior Associate

Amazon.ca

Sales Representative

Shell Oil

Bachelor of Science - Information And Communication Technology

Camosun College And University

Bachelor of Science - Electrical And Computer Engineering

American Inetrnational University of Bangladesh

Associate of Science - Science

Milestone College

Science

Uttara High School & College

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Hasibur Ovey