Dynamic and reliable Medical Assistant Extern at Community Health Centers of America, skilled in patient care and EHR documentation. Bilingual and adept at problem resolution, I foster teamwork and enhance staff development, ensuring compliance and efficiency in a fast-paced environment. Committed to compassionate service in diverse communities. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
4
4
years of professional experience
Work History
Medical Assistant Externship
Community Health Centers of America
Sacramento
06.2025 - 07.2025
Greeted and checked in patients, verified demographic and insurance information.
Measured and recorded vital signs including blood pressure, pulse, temperature, height, and weight.
Prepared patients for examinations and assisted healthcare providers during exams and minor procedures.
Collected and labeled laboratory specimens (e.g., urine, blood) for testing.
Performed EKGs and other basic diagnostic tests under supervision.
Documented patient information and medical history accurately in electronic health records (EHR) systems.
Sanitized and prepared exam rooms before and after patient visits.
Administered injections and vaccines under direct supervision.
Scheduled patient appointments, follow-ups, and referrals.
Answered multi-line phones, directed calls appropriately, and relayed messages to clinical staff.
Educated patients on basic health topics and post-visit care instructions.
Maintained patient confidentiality in accordance with HIPAA guidelines.
Demonstrated professionalism and compassionate patient care in a multicultural, underserved community setting.
Shift Manager
Bubble Con
Sacramento
03.2022 - 10.2023
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Assisted in resolving escalated customer service issues in a timely manner.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Helped employees accomplish tasks during peak periods.
Assistant Manager
Urban Grill & Salad
Rancho Cordova
07.2021 - 02.2022
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Communicated regularly with customers to gain insights into their needs.
Implemented new procedures or systems to improve efficiency within the organization.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Psychiatric Mental Health Nurse Practitioner at Community Health Centers of AmericaPsychiatric Mental Health Nurse Practitioner at Community Health Centers of America