Hashmat Sarwary
Sutton West,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Apprentice Welder
Venture Metals
01.2022 - 01.2024
- Expanded knowledge of fabrication processes through exposure to diverse tasks throughout the apprenticeship period.
- Assisted senior welders in setting up equipment and preparing materials for each project.
- Received hands-on training on proper use and maintenance of welding tools and equipment.
- Continuously sought feedback from supervisors regarding performance improvements needed for successful progression toward journeyman status.
- Interpreted verbal and written instructions from work orders and welding blueprints.
Mixed Martial Arts Instructor
Rumble Boxing
01.2022 - 01.2024
- Mentored aspiring fighters who went on to compete professionally in major organizations such as UFC or Bellator MMA.
- Maintained efficient administrative processes including class scheduling, attendance tracking, and payment collection.
- Integrated mental conditioning techniques into lessons, strengthening students'' focus and determination during competitions.
- Developed a comprehensive mixed martial arts curriculum, resulting in improved student skill progression.
- Continuously updated own knowledge base through ongoing education opportunities like certification courses or national conferences ensuring up-to-date teachings for all students.
- Implemented effective warm-up routines that reduced instances of muscle strain or injury among students.
- Improved class retention rates through engaging and dynamic lesson planning.
Delivery Driver
Amazon
01.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Senior Warehouse Supervisor
Home Sense/ Winners
01.2018 - 01.2020
- Improved warehouse efficiency by streamlining processes and implementing new inventory management systems.
- Optimized storage space by reorganizing product layouts and implementing efficient shelving solutions.
- Coordinated cross-functional teams for smooth warehouse operations, resulting in increased productivity.
- Trained and developed warehouse staff, leading to a more skilled workforce and reduced turnover rates.
Mixed Martial Arts Instructor
Fit4less & Whitby Muay Thai Martial Arts Studio
01.2017 - 01.2018
- Instructed Beginner to Advanced level classes of fighters on various martial arts formats to attain ability to self-defend
- Motivated clients to attain and meet their fitness goals on a daily basis with frequent checkups and ensuring a strategized fitness plan was followed
- Assisted Gym owners in monitoring for safety and hazardous issues in the studios and gyms to ensure full safety of all clients and working personnel
- Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
- Mentored aspiring fighters who went on to compete professionally in major organizations such as UFC or Bellator MMA.
Grocery Clerk & Cashier
Longos
01.2013 - 01.2016
- Supervised group of workers within the store to ensure daily tasks and goals were achieved
- Devised a plan daily in accordance to daily priorities and tasks to be completed
- Assigned Tasks to various workers referring to constructed Daily plan to reach necessary goals
- Assisted Customers with concerns to attain full customer satisfaction according to company policy
- Used Leadership skills to solve various problems within the workers I was assigned to supervise and make decisions that compromised everyone’s needs
- Coordinated workflow and prioritize daily operations, resulting in the achievement of high level of efficiency
- Ensured social, environmental and safety conditions in work place.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
Red Cross
CPR Trained
01.2017
Ontario Secondary School Diploma -
George S. Henry Academy
01.2012
Skills
- Organizational abilities
- Team Building and Leadership
- Adaptive lesson planning
- Warehouse Operations
- Operational Efficiency
- Problem-Solving
- Customer care
- Customer Assistance
- Patience and Empathy
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Apprentice Welder
Venture Metals
01.2022 - 01.2024
Mixed Martial Arts Instructor
Rumble Boxing
01.2022 - 01.2024
Delivery Driver
Amazon
01.2021 - 01.2022
Senior Warehouse Supervisor
Home Sense/ Winners
01.2018 - 01.2020
Mixed Martial Arts Instructor
Fit4less & Whitby Muay Thai Martial Arts Studio
01.2017 - 01.2018
Grocery Clerk & Cashier
Longos
01.2013 - 01.2016
Red Cross
CPR Trained
Ontario Secondary School Diploma -
George S. Henry Academy
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