Hashem Katheer
Ottawa,ON
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Assistant
Government of Canada
11.2020 - 03.2022
- Managed program databases and performed data entry tasks, as needed
- Accurately entered large volumes of data into computer systems, ensuring accuracy and completeness
- Managed data entry projects efficiently and accurately, meeting tight deadlines
- Developed and maintained effective communication methods to ensure collaboration between all parties involved
- Implemented collaborative tools and strategies to improve efficiency and productivity
- Advised and trained team members on collaboration best practices and tools
Material Handler
Ikea
08.2017 - 05.2019
- Resolved customer complaints and grievances in an effective and timely manner
- Analyzed customer feedback and provided solutions to improve customer service
- Developed and maintained strong working relationships with customers and other stakeholders
- Created and maintained detailed records of all dispatched orders
- Analyzed sales and marketing data to understand customer behavior and identify areas of improvement
- Collaborated with various departments to ensure data accuracy and integrity
Education
High School Diploma -
Longfields Davidson Heights Secondary School
Nepean, ON06.2019
Skills
- Demonstrates unwavering diligence and dedication as a hardworking professional
- Possesses adeptness in navigating a wide range of technological tools and platforms
- Skilled communicator with an ability to convey ideas clearly and foster positive collaboration
- Demonstrates exceptional customer service skills, enhancing sales through positive interactions and fostering client satisfaction
- Quick and eager learner, adept at rapidly acquiring and applying new skills
Certification
First Aid and CPR, Canadian Red Cross, 04/2021
Languages
English - Proficient
Native or Bilingual
French - Proficient
Professional Working
Arabic - Proficient
Native or Bilingual
Volunteer Experience
Moral And Ethics Teacher for ARK Community Centre(Donald Street ) | January 2023/July 2023
- Develop and implement curriculum for teaching ethics and moral philosophy.
- Facilitate discussions and debates on ethical issues.
- Provide guidance and support to students on moral dilemmas.
- Incorporate real-world examples and case studies into lessons.
- Assess student understanding through exams and class participation.
- Foster critical thinking and ethical reasoning skills in students.
- Create a supportive and inclusive learning environment.
- Stay updated on current ethical debates and developments in the field.
- Led interactive workshops on leadership principles and personal development strategies.
- Facilitated discussions and activities to enhance participants' self-awareness and goal-setting skills.
- Provided tools and techniques for effective communication, decision-making, and problem-solving.
- Offered insights on building resilience, managing stress, and maintaining School-life balance.
- Received positive feedback from participants for engaging and impactful delivery.
- Customized workshop content to meet the specific needs and goals of diverse audiences.
- Collaborated with team members to design and deliver comprehensive workshop materials.
Timeline
Program Assistant
Government of Canada
11.2020 - 03.2022
Material Handler
Ikea
08.2017 - 05.2019
High School Diploma -
Longfields Davidson Heights Secondary School
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