Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hashem Hussein

Riverdale

Summary

Dynamic entrepreneur and seasoned sales leader with a proven track record at El Rey Supermercado. Excelled in staff training and development, enhancing team performance and customer satisfaction. Demonstrated expertise in financial management and operational efficiency, achieving significant business growth. Skilled in customer service and retail operations, adept at fostering loyalty and exceeding sales targets. Professional sales leader with proven track record in driving revenue growth and fostering strong customer relationships. Strong focus on team collaboration, adaptability, and achieving results. Skilled in sales strategy, customer engagement, and market analysis. Known for reliability, emotional intelligence, and effective communication. Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.

Overview

11
11
years of professional experience

Work History

Lead Sales Associate

Dollar General
10.2024 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.

Owner

El Rey Supermercado
01.2019 - 01.2024
  • Developed financial forecasts for informed strategic planning.
  • Designed training programs, enhancing skills and enabling employee growth.
  • Monitored cash flow for sustainable operational practices.
  • Recognized individual contributions to motivate and inspire teams.
  • Managed day-to-day business operations.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Owner

Best Equipment and Supplies
01.2014 - 01.2018
  • Developed financial forecasts for informed strategic planning.
  • Designed training programs, enhancing skills and enabling employee growth.
  • Monitored cash flow for sustainable operational practices.
  • Recognized individual contributions to motivate and inspire teams.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Education

High School Diploma -

Riverdale Highschool
3160 W Mount Whitney Ave
06-2023

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Pricing and labeling
  • Cash handling accuracy
  • Staff training and development
  • Flexible schedule
  • Sales training

Languages

Arabic
Professional Working
English
Full Professional
Spanish
Elementary

Timeline

Lead Sales Associate

Dollar General
10.2024 - Current

Owner

El Rey Supermercado
01.2019 - 01.2024

Owner

Best Equipment and Supplies
01.2014 - 01.2018

High School Diploma -

Riverdale Highschool

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Hashem Hussein