Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Hash Nangialay

Oshawa,Canada

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Route Service Representative

Club Assist
07.2022 - 03.2025
  • Managed inventory of products on delivery trucks, ensuring proper stock levels for client needs.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Assisted with warehouse operations when needed, contributing to an efficient supply chain system within the company.
  • Ensured accurate invoicing and billing for all clients, streamlining the payment process.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Completed daily pre- and post-trip vehicle inspections.
  • Processed customer payments and kept accurate financial records.

Customer service and Sales

Enjoy Technology/Rogers
08.2020 - 03.2022
  • Delivered the product and provide technical support.
  • Provide tailored experiences to customers with their wireless telecommunication needs.
  • Ensure customer satisfaction and provide professional support and give customers information about product and services.
  • Supporting my team as a team leader by providing trainings and being there to help my team.
  • Meet and exceed monthly target and goals.

Customer service and Sales

Toronto Honda Dealership
05.2019 - 03.2020
  • Use social media to Conducting business development and networking activities to generate sale.
  • Initiating and maintaining relationships with customers through outbound sales activities.
  • Taking customers through a thorough needs analysis, making suitable product recommendations and organizing test drives.
  • Negotiating deals with customers.
  • Accurately logging activities on the internal lead management system.
  • Delivering sold vehicles personally to ensure quality service and to generate referral.

Customer service and Sales

ZARA
11.2017 - 05.2019
  • Received customer payment.
  • Identifying prices of goods and tabulating bills using calculator, cash register and optical price scanner.
  • Cordially greet every customer.
  • Answer customers questions and advise them on (futures, benefits, advantage quality and materials of the merchandise) and recommend complementary product.
  • Reach and exceed personal sales objectives.
  • Prepare, place and identify merchandise (reception, price, tags, sizing, displays).

Customer service and Photography

Sharpshooter
03.2017 - 11.2017
  • Served multiple customers, discovered their needs, and made recommendations to generate sales.
  • Follow and achieve department's sales goals on daily, monthly, quarterly and yearly basis.
  • Working in different stations and circumstances to get the right image.
  • Use various photographic techniques and equipment.
  • Use photo enhancing software.

Education

Diploma - High School

CALC (city adult learning center)
06.2017

Diploma Police Foundation -

Humber College
08.2019

Skills

  • Route planning
  • Safe driving practices
  • Vehicle maintenance
  • Sales presentations
  • Customer service
  • Keyboarding skills
  • MS Office programs
  • Cold calling
  • Team support
  • Policies and procedures implementation
  • Multitasking ability
  • Physical fitness

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Certification

  • Class G Driving License, with clean driving abstract
  • Standard First Aid CPR/AED level
  • Forklift

Languages

Hindi
Limited Working
English
Full Professional
Persian
Native or Bilingual
Russian
Limited Working

Timeline

Route Service Representative - Club Assist
07.2022 - 03.2025
Customer service and Sales - Enjoy Technology/Rogers
08.2020 - 03.2022
Customer service and Sales - Toronto Honda Dealership
05.2019 - 03.2020
Customer service and Sales - ZARA
11.2017 - 05.2019
Customer service and Photography - Sharpshooter
03.2017 - 11.2017
Humber College - Diploma Police Foundation,
CALC (city adult learning center) - Diploma, High School

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Hash Nangialay