Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haseeb Khan

Toronto,ON

Summary

Proven Warehouse and Logistics Manager with a track record of enhancing operational efficiency and supply chain optimization at Balcan Innovations. Leveraged strategic planning and project management skills to improve order fulfillment rates and reduce operational costs. Successfully launched measuring metrics such as OTIF to ensure promised dates. Demonstrated strong leadership in team management and safety monitoring, ensuring high levels of employee accountability and performance.

Overview

19
19
years of professional experience

Work History

Warehouse and Logistics Manager

Balcan Innovations
03.2022 - Current
  • Ensured compliance with industry regulations and company policies through diligent oversight of all warehouse activities. Replaced and certified all racking structures in the facility with capacity labeling to ensure compliance with OHSA regulations.
  • Managed 3 different warehouse sites. 1) Toronto, ON - Manufacturing and Warehouse 2) U.S. Lenoir City, TN 3) U.S. Cincinnati, OH.
  • Improved order fulfillment rates by optimizing picking, packing, and shipping procedures. Reorganized warehouse layout to amplify speed and efficiency of products to exit the facility. To adjust for the shipping strategy rearranged racking structures and open floor space which saved approximately 30 minutes to 1 hour in loading and unloading times.
  • Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols. Implemented 5-minute daily safety huddle with the team.
  • Launched measuring metrics in the form of OTIF to measure warehouse efficiency in conjunction with manufacturing JIT protocols. OTIF measurements increased from
  • Enhanced distribution channels by cultivating strong partnerships with carriers and vendors. Renogotiated contracts with long term transportation partners and local vendors to increase the efficiency of the supply chain, directly resulting in a savings in freight of 0.5% year one and 1% year two.
  • Facilitated smooth integration of new technologies into existing workflows which helped improve overall operational efficiency. Trained cross-functional team members on new technology and how the integration will result in real time data flow.
  • Mitigated risk exposure by establishing robust security measures to safeguard warehouse assets from theft or damage. New security cameras installed with 99% coverage of facility both internal and external.
  • Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly. Administered weekly cycle counts of inventory to ensure accuracy. Safety walks as a manager and part of the JHSC.
  • Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction.
  • Organized financial reporting, scheduling and inventory systems to enhance productivity. Monthly reports of inventory to be delivered to accounting and reviewed by both VP of Operations and Director of Financing.
  • Coordinated cross-functional collaboration between sales, customer service, procurement, and logistics teams to ensure seamless operation of the supply chain process. Created a visual log of all outbound shipments visible to all members of the cross-functional team. Special focus on our DPM to ensure we are capitalizing on market rates and achieving below the standard rates.
  • Launched a company wide inventory system to enhance visibility of on hand materials and measuring usage to better plan and optimize the supply chain.

Shipping Supervisor

Balcan Innovations
01.2022 - 03.2022
  • Supervised shipping team of 15 employees across 2 shifts.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
  • Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, Purolator and DHL shipping companies.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Enforced team adherence to safety regulations and protocols.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.

Logistics Co-ordinator

Balcan Innovations
12.2020 - 01.2022
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes. Moved from pen and paper to a digital schedule.
  • Reduced delivery times to customers by optimizing route planning and scheduling. Planned routes with long term partnered transport companies to group LTL loads to ensure fuel efficiency and time to destination.
  • Ensured compliance with international shipping regulations, preventing legal issues and fines. Compiled list of items to be shipped, identified all relevant tariff identification to process the CUSMA/USMCA and set up accounts with customs brokers.
  • Led sustainability initiatives within logistics department, reducing waste and enhancing environmental responsibility. Implimented at the Toronto facility Operation Clean Sweep, which was a green initiative to keep the exterior of the building clean and clear of any unwanted items. Another large element was to install traps in the storm drains to prevent plastic pellets and other contaminants from entering the water streams. Project was successful and the traps prevented 35 KGs of plastic pellets from entering the water stream over the course of 1 year.
  • Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
  • Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Updated and maintained databases to track shipments.
  • Negotiated contracts to secure favorable rates and terms.
  • Created and managed budgets related to logistics and transportation.
  • Studied data to identify trends and patterns in transportation activity.

Shipping Supervisor

Covertech Flexible Packaging
12.2010 - 12.2020
  • Supervised shipping team of 8 employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Inspected loading operations for improvements in efficiency and safety.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Pulled, verified, and packaged items for shipment.
  • Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
  • Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
  • Enhanced shipping efficiency by implementing proper packaging methods and material usage.
  • Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 3500 packages per day.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Resolved conflicts between team members and addressed complaints or grievances.

Fitness Centre Specialist

Seneca Polytechnic
01.2009 - 12.2010
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Shipping and Recieving

Covertech Fabricating
06.2005 - 09.2009
  • Provided hands-on support during periods of high order volume, demonstrating leadership by example and boosting team morale.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Enhanced customer satisfaction with timely order fulfillments and accurate record-keeping of shipping details.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Education

Business Administration - Marketing

Seneca Polytechnic
Markham, ON
09.2012

Skills

  • Operational Excellence
  • Warehousing Operations
  • Strategic Planning
  • Transportation Management
  • Operational Oversight
  • Warehouse Management
  • Logistics Planning
  • Quality Management
  • Safety Monitoring
  • Inventory Management
  • Project Management
  • Customer Needs Assessment

Languages

English
Native or Bilingual
Hindi
Limited Working
Punjabi
Professional Working
Urdu
Limited Working

Timeline

Warehouse and Logistics Manager

Balcan Innovations
03.2022 - Current

Shipping Supervisor

Balcan Innovations
01.2022 - 03.2022

Logistics Co-ordinator

Balcan Innovations
12.2020 - 01.2022

Shipping Supervisor

Covertech Flexible Packaging
12.2010 - 12.2020

Fitness Centre Specialist

Seneca Polytechnic
01.2009 - 12.2010

Shipping and Recieving

Covertech Fabricating
06.2005 - 09.2009

Business Administration - Marketing

Seneca Polytechnic

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Haseeb Khan