Hasanpreet Kaur
Summary
Reliable health care aide with a strong background in customer service. Committed to delivering compassionate care, maintaining safety standards, and documenting patient progress to foster a positive care environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Care Aide
Green Acres Foundation
Lethbridge
08.2025 - Current
- Enhanced resident well-being through companionship and emotional support.
- Coordinated with team members to ensure delivery of quality care and service.
- Followed care plans to ensure individual needs were met effectively.
- Documented daily care activities in resident records accurately.
- Built strong, trusting rapport with patients to support effective care delivery.
- Performed basic nursing skills such as wound care, catheter care and ostomy management.
Health Care Aide-Casual
Extendicare
Lethbridge
07.2025 - Current
- Assisted residents with daily living activities and personal hygiene tasks.
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Provided emotional support to those requiring end-of-life care.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Administered medications prescribed by the physician.
Customer Service Manager
Walmart
Lethbridge
10.2019 - Current
- Supervised daily operations of the customer service team.
- Implemented policies to enhance customer satisfaction and loyalty.
- Managed customer inquiries and resolved issues to improve customer retention.
- Utilized communication skills to resolve product and consumer complaints, ensuring customer satisfaction.
- Delivered fast, friendly service for routine questions and complaints, enhancing customer experience.
Education
Heath Care Aide Certificate -
Lethbridge Polytechnic
Lethbridge, AB06-2025
Skills
- Medication administration
- Recording vital signs
- Companionship and emotional support
- Customer service
- Team collaboration
- Reliable team player
Certification
- BLS(HCP) Certification
- N95 Card
- Alberta Food Safety Basics Certification
- QPR Suicide Prevention Gatekeeper Certificate
- Harm Reduction, Overdose Response and Naloxone Training Certificate
- IVM Certificate
Timeline
Health Care Aide
Green Acres Foundation
08.2025 - Current
Health Care Aide-Casual
Extendicare
07.2025 - Current
Customer Service Manager
Walmart
10.2019 - Current
Heath Care Aide Certificate -
Lethbridge Polytechnic