Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hasanpreet Kaur

Lethbridge,AB

Summary

Ambitious Certified Health Care Aide possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Care Aide

Lethbridge Family Services
07.2025 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Kept accurate records of patients' care, condition, and progress.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.

Customer Service Manager

Walmart
10.2019 - Current
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.

Health Care Aide Student

Lethbridge Polytechnic
09.2024 - 06.2025
  • Developed rapport with diverse populations of patients through active listening skills and empathetic caregiving techniques that foster trust relationships essential for successful outcomes in healthcare settings.
  • Contributed to a clean and sanitary environment by performing light housekeeping tasks and maintaining patient rooms in an orderly manner.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s unique needs.
  • Adapted to diverse patient care situations by remaining flexible and open-minded in response to evolving healthcare needs or challenges.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

Health Care Aide -

Lethbridge Polytechnic
Lethbridge, AB
06-2025

General Studies of Arts And Science -

Lethbridge Polytechnic
Lethbridge, AB
04-2021

Skills

  • Patient assessments
  • Reliable team player
  • Compassionate caregiver
  • Vital signs monitoring
  • Patient care
  • Preparing meals
  • Responding to emergencies
  • Patient lifting
  • Safety precautions
  • General housekeeping

Certification

BLS(HCP) Certification

N95 Card

Alberta Food Safety Basics

QPR Suicide prevention Gatekeeper Certification

Harm Reduction, Overdose Response and Naloxone Training

IVM Certificate


Timeline

Health Care Aide

Lethbridge Family Services
07.2025 - Current

Health Care Aide Student

Lethbridge Polytechnic
09.2024 - 06.2025

Customer Service Manager

Walmart
10.2019 - Current

Health Care Aide -

Lethbridge Polytechnic

General Studies of Arts And Science -

Lethbridge Polytechnic

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Hasanpreet Kaur