Hasan Husamettin Aygun
Longueuil,Quebec
Summary
Dedicated and experienced professional seeking a position that leverages my skills in security management and customer support.
Overview
8
8
years of professional experience
Work History
Call Center Agent
Bank CIBC
07.2022 - 02.2023
- Provided exceptional customer service to clients of the bank
- Assisted customers with a wide range of banking inquiries, including account management and transactions
- Resolved customer issues and concerns promptly and efficiently, ensuring high levels of satisfaction
- Maintained accurate records of customer interactions and transactions in the bank's systems.
Security Guard
Lacolle Border Crossing
01.2015 - 01.2019
- Managed security operations at the Canada-US border crossing point
- Conducted thorough inspections to ensure compliance with immigration and customs regulations
- Collaborated with law enforcement agencies to maintain border security and prevent illegal activities
- Communicated effectively with travelers and addressed their concerns in a respectful and professional manner.
Education
High School Diploma -
Joseph Francois Perrault
Montreal, Quebec2012
Skills
- Security protocols and procedures
- Conflict resolution
- Customer service and support
- Communication skills
- Language Skills:
- English (Fluent)
- French (Fluent)
- Turkish (Fluent)
- Attention to detail
- Multitasking and time management
- Problem-solving
- Team collaboration
- Answering questions
Timeline
Call Center Agent
Bank CIBC
07.2022 - 02.2023
Security Guard
Lacolle Border Crossing
01.2015 - 01.2019
High School Diploma -
Joseph Francois Perrault