HASAN AL-IMAM

• Improved network efficiency by implementing new server configurations and optimizing system operations.
• Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
• Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
• Streamlined processes through automation of routine tasks, increasing team productivity and reducing manual effort.
• Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
• Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.

• Improved network performance by designing and implementing system upgrades, including hardware and software updates.
• Reduced downtime by proactively monitoring network health and addressing issues before they escalated.
• Enhanced security measures with implementation of firewalls, intrusion detection systems, and vulnerability assessments.
• Optimized system efficiency through installation and configuration of virtualization technology.
• Developed comprehensive documentation, streamlining management of complex network environments.
• Collaborated with cross-functional teams to deliver high-quality networking solutions that met organizational needs.
• Designed scalable network infrastructures for seamless integration of new devices and systems.
• Streamlined processes by automating repetitive tasks using scripting languages like PowerShell.

• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Provided detailed network diagrams and procedural guidelines.
• Created VPN infrastructure and allowed for secure remote connections.
• Integrated data, voice and video networks for use in multi-site installations.
• Configured and troubleshot VoIP and multi-media distributed systems and platforms.
• Collaborated with teams in disaster planning, network backup and recovery process monitoring.
• Installed, supported and maintained company hardware and software infrastructure according to best practices.
• Implemented WAN and LAN designs in multi-datacenter configurations.
• Provided firewall and VPN management, security and incident response.
• Oversaw network performance, making changes to boost overall efficiency and power.

Program Courses:

· Introduction to Computers [ITC4]

· Managing and Maintaining PCs (A+): Part 1 [PC14]

· Managing and Maintaining PCs (A+): Part 2 [PC24]

· Network+ [NWPO]

· Visio [VSOO]

· Configuring a Windows Client Operating System [WNDX]

· Configuring Windows Devices [CWDO]

· Installation, Storage, and Compute with Windows Server 2016 [W740]

· Linux Fundamentals [LX1O]

· PowerShell [PWSO]

· Introduction to Internetworking [INN8]

· Interconnecting Cisco Network Devices [ICNO]

· Networking with Windows Server 2016 [W741]

· Identity with Windows Server 2016 [W742]

· Security+ [SCPO]

· Securing Windows Server 2016 [W744]

· SharePoint Administration [SHPO]

· Wireless [WRL6]

· Career & Employment Strategies [CES4]

· Practicum [PRAC210]