Hasan Mifta
Kamloops,BC
Summary
Dynamic Shift Manager with a proven track record at Klasskes, specializing in employee training and customer service focus. Excelled in mentoring staff to enhance team performance and ensure compliance with standards. Skilled in cash handling and fostering a positive work environment, significantly boosting efficiency and satisfaction.
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
1
1
year of professional experience
Work History
Shift Manager
Klasskes
05.2024 - Current
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Science - Computing Science
Thompson Rivers University
Kamloops12-2027
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
Timeline
Shift Manager
Klasskes
05.2024 - Current
Bachelor of Science - Computing Science
Thompson Rivers University
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