Hasan Hashim
Ottawa,Ontario
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Associate
Lowes
03.2022 - 08.2022
- Suggesting new items to customers based on their selections
- Provide understanding of the nature of the store
- Provide effective help to customers when needed
- Safeguard all displays and merchandize
- Fill back stocks from the store or warehouse when the shelves are out of stock.
Lot Associate
The Home Depot
05.2021 - 09.2021
- Conducted various safety and cleanliness checks before the store opened as to promote customer safety and shop-ability
- Suggesting new items to customers based on their selections
- Provide understanding of the nature of the store
- Provide effective help to customers when needed
- Safeguard all displays and merchandize
- Fill back stocks from the store or warehouse when the shelves are out of stock.
Customer service representative and sales agent
Fido
01.2021 - 05.2021
- Communicating with the clients in English, and Arabic
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints
- Ensure customer satisfaction and provide professional customer support
- Engaging with potential customers and negotiating on the perfect phone and plan to connect with us
Mechanic
Falcon Auto
06.2020 - 09.2020
- Repair or replace broken or dysfunctional parts and fix issues (e.g
- Leaks)
- Maintain equipment and tools in good condition
- Maintains vehicle appearance by cleaning, washing, and painting
- Contains costs by using warranty, evaluating service and parts options.
Tutor for kids and class supervisor
Culture Arab de Verdun
01.2019 - 05.2019
- Teaching kids Arabic and math
- Supervising the youths while doing their homework's and helping them with their questions
- Planning and executing programs and activities for the youths.
Education
Computer Engineering
University of Ottawa
Ottawa, ONundefined
Bachelor of Science - Engineering
University of Ottawa
Ottawa, ON05.2025
Skills
- Customer service skills
- Excellent critical and problem-solving skills
- Ability to work in a fast-paced and busy environment
- Hard worker and follows direction easily
- Effectively work well independently and with a team
- Freeze Dryers
- Customer Engagement
Certification
- Certified AWS Cloud Practicioner
Timeline
Seasonal Associate
Lowes
03.2022 - 08.2022
Lot Associate
The Home Depot
05.2021 - 09.2021
Customer service representative and sales agent
Fido
01.2021 - 05.2021
Mechanic
Falcon Auto
06.2020 - 09.2020
Tutor for kids and class supervisor
Culture Arab de Verdun
01.2019 - 05.2019
Computer Engineering
University of Ottawa
Bachelor of Science - Engineering
University of Ottawa
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