Hasan Abis
Gibsons,BC
Summary
Compassionate and reliable Health Care Assistant (HCA) certified in British Columbia, with hands-on training in delivering personal care, companionship, and support to individuals with diverse needs. Skilled in assisting with daily living activities including bathing, grooming, mobility, nutrition, and exercise. Known for being attentive, patient, and dedicated to enhancing client quality of life in home and care settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Member Service Representative
Sunshine Coast Credit Union
Gibsons, British Columbia
07.2023 - Current
- Provided guidance to members on how best to use products or services offered by the organization.
- Tracked customer feedback through surveys or other methods to identify trends or areas of improvement.
- Greeted customers in a friendly and professional manner.
Customer Service Manager
Punjab National Bank
Bhopal, MP
07.2011 - 03.2023
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
Education
Some College (No Degree) - Health Care Aide
Western Community College
Surrey06-2025
MBA - Management
University Canada West
Vancouver09-2023
Skills
- Patient care
- Medication administration
- Clinical documentation
- Customer service
- Team collaboration
- Health records management
- Laundry & Light Housekeeping
- Safe Transfers & Client Positioning
- Infection Control & Hygiene Standards
- CPR & First Aid Knowledge
Certification
BST
March 2024 — 2024
Food Safe Level 1
March 2024
CPR and First Aid Training – Completed as part of HCA Certification
February 2025
Timeline
Member Service Representative
Sunshine Coast Credit Union
07.2023 - Current
Customer Service Manager
Punjab National Bank
07.2011 - 03.2023
Some College (No Degree) - Health Care Aide
Western Community College
MBA - Management
University Canada West
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